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Old 06-20-2013, 01:19 PM   #1
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Service Question

I'm coming up on my service interval. Just routine maintenance, oil, filters, etc.

My m/ h has a Cummins 8.3 on a Freightliner chassis.

Freightliner recommends one dealer
Cummins recommends another dealer
Both have good reviews.
So do I go with the engine maker or chassis maker?
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Old 06-20-2013, 03:40 PM   #2
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Go with an independent truck service shop with a good reputation. Save a lot of money and the receipt and it's as good (as far as maintaining your warranties) as in a Cummins or FL shop.

Then use the money you saved on a nice trip...

JMO.
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Old 06-20-2013, 03:48 PM   #3
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I've been less than impressed with the 3 Cummins shops we've been to in 3 different states. Was a bit disillusioned quite frankly.
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Old 06-20-2013, 08:24 PM   #4
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I don't think either manufacturer has a clue as to who provides good service or not - they are just recommending their nearest "authorized service center" near your location. I know a of few good Freightliner places and a few good Cummins places, but the entire chain of either brand is no better than any other collection of repair shops.

Instead, ask others here where they got good service near you, and also check RVservicereviewsonline.com. So, in what area do you want to do this service?
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Old 06-20-2013, 08:32 PM   #5
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Quote:
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Save a lot of money and the receipt and it's as good (as far as maintaining your warranties) as in a Cummins or FL shop.
Same as doing it yourself, but even cheaper.
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Old 06-21-2013, 12:21 AM   #6
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Same as doing it yourself, but even cheaper.
Oh, yeah, but...you must save your receipts and provide documents of the correct procedure for a court to allow self done 'required maintenance' to apply to the manufacturers recommendation in the event of a warranty claim later on. So if he's talking about getting the 50,000 mile rocker arm adjustments done, OP has to provide the evidence that he knows how to do it, has the tools, and did it correctly.

Oil changes and such are much easier, just need to keep the receipts for the appropriate filters and such.
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Old 06-21-2013, 12:37 AM   #7
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Oh, yeah, but...you must save your receipts and provide documents of the correct procedure for a court to allow self done 'required maintenance' to apply to the manufacturers recommendation in the event of a warranty claim later on. So if he's talking about getting the 50,000 mile rocker arm adjustments done, OP has to provide the evidence that he knows how to do it, has the tools, and did it correctly.

Oil changes and such are much easier, just need to keep the receipts for the appropriate filters and such.
I'd be glad to demonstrate to a Judge at any time how to do an oil/filter/lube job/coolant change, etc.
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Old 06-21-2013, 10:32 AM   #8
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Why don't you just use Speedco as most folks do and cut your maintenance costs in half?
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Old 06-21-2013, 08:02 PM   #9
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I ended up taking it to my closest Cummins dealer.

While it was there the tech noticed on test drive that it lacked power, I thought it was fine. Ended up with a new turbo and exhaust manifold, all covered under warranty. Glad he took it for a test drive!
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Old 06-22-2013, 04:39 PM   #10
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If both are recommended and approved go to the cheapest or closest.
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Old 06-23-2013, 07:10 PM   #11
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If both are recommended and approved go to the cheapest or closest.
If you are dead set on using either of the two, this is a good option.

Me personally, I use Speedco.
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