One of mine was replaced under warranty. The work order paperwork said it was bent over. Don't know how I did it. Does your slide have 2 locks as mine. My defective lock was the rear one but the front still worked but was hard to hear operate from the control panel.
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2011 Itasca Suncruiser, Jeep Grand Cherokee toad
MSgt retired USAF 1988, AA retired 2005
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