Step cover problem

[dog walker]

I have a 2003 HR Neptune. This AM went to close the step cover and was greeted by a load groaning noise and an anemic movement of the cover. It would only open a third of the way. Not sure whether there is an air leak or a problem with the mechanism. When I hit the switch to close the half open cover, it closed quickly with no noise.

Thanks for any insights on trouble shooting this.

[johnsonk555]

Sounds like you may have something blocking the movement of the cover. I am trying to figure out a problem with mine, but mine is electric powered and it turns over the steps to make a carpeted cover. Wife is not happy dangling her feet while we drive down the road.

["007"]

Here is a link that may help.
Other links to step cover problems in QT's # 3.