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Old 04-01-2016, 06:51 PM   #1
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Steps will not come out

I have a 2006 National Seabreeze xl 8341. my steps will not come out. this has happened just all of a sudden. I took the ground wire loose and cleaned and sanded the connection but did not help. I have tested the on off switch on the panel and there is power. So my questions are:
1. can the step jam
2. exactly how do they work if the switch is on and you turn off the ignition and open the door what tells the steps to come out.
3. are there some kind of sensors on the door
After two days of not working this morning they came out when we opened the door. when we closed it to try again they would not come out and still won't.

any ideas?

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Old 04-01-2016, 08:02 PM   #2
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Location: Cincinnati
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When was the last time you lubricated the moving mechanism? You didn't mention what brand the steps are, so it's hard to give specifics. First, be cautious working around the steps,especially if turned on. They move with great force and could do serious damage to body parts that get in the way.

The steps generally have an on/off switch near the door. In addition, they can be closed when the ignition switch is on. The steps extend when the door is opened, a magnetic reed switch in the door frame triggers that function. The on/off switch can cancel the function of the reed switch and leave the steps extended with the door shut.

The mechanism that operates the steps is the same as an automotive electric window. It doesn't have limit switches for it's travel, it has a circuit that detects high amperage at the end of travel or a body part in the window and shuts it off.

I suggest you Google the step make and model to find detailed owners manual and troubleshooting guide. Also, use the search function at the top of this page to find other threads about step repair and inexpensive sources of replacement motor/gear boxes if that's your issue.


Bob & Donna
'98 Gulf Stream Sun Voyager DP being pushed by a '00 Beetle TDI
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Old 04-01-2016, 08:25 PM   #3
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Posts: 184
Kwikee steps?

Here's my story. Kwikee step won't extend - low voltage at switch

Short story is the steps were jammed.
2014 Winnebago Vista 31KE
Toad 2013 Sonic Turbo LT AT
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Old 04-02-2016, 05:45 AM   #4
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Location: Kingman Az
Posts: 335
Clearly you must have "scared" them into working!!

So loose a couple of pounds and they will come out for you!!!

Ok, the step has 2 switches, a controller, a motor and the mech that you can see. Since they opened and you have cleaned the ground, I would suspect the Magnetic switch that is mounted on or around the door. On some coaches they are mounted on the screen door which is extremely flexible and the activating magnet will be just out of reach when closed. I'm sure that you have already messed with the controller plug to see if that will get it to function. Once in a great while the controller will go out, but it is seldom. Most steps us a magnetic reed switch that is designed for alarm systems. They just wear out, I've replaced the one on mine twice. Most of the time it is from getting tagged when loading and unloading the moho. One time it was the "what? not me's" (grandkids). This failure to operate happened the other day again to me and I wiggled the on/off switch and it started working again. The slide connector on the switch needs to be cleaned again. Steps are fickle things and nothing worse than stepping out in the morning with a full cup of Jo in your hand and wallah!!! no step....

So, if you see some fool laying face down just outside of his coach with a cup in his hand, it will probably be me!
May your black water hose never break!
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Old 04-03-2016, 09:43 PM   #5
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I replaced the controller on mine for 94 bucks on amazon. Took about 10 minutes
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