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Old 10-13-2013, 11:57 AM   #1
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Winnebago Owners Club
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Steps will not go out

Our steps started to give us trouble several nights ago. We are on the move and so we stop and start a lot. Initially we were able to lay on the ground and clean the electrical contact and the steps would then move. Now even that is not working. It seems like it is getting power and there are no blown fuses. Suggestions?

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Old 10-13-2013, 12:07 PM   #2
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Gulf Streamers Club
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Location: Cincinnati
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Lubrication would be a first suggestion. Not sure what electrical contact you are referring to, but if it is the plug in connector you could replace it or cut it out and use connectors.


Bob & Donna
'98 Gulf Stream Sun Voyager DP being pushed by a '00 Beetle TDI
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Old 10-13-2013, 12:19 PM   #3
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National RV Owners Club
Workhorse Chassis Owner
Ford Super Duty Owner
Carolina Campers
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Also be sure to check the ground. Notorious for causing the steps to stop working.
2002 National Dolphin LX 6356
Workhorse W-22 chassis
Don't believe everything you think.
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Old 10-13-2013, 12:34 PM   #4
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The #1 problem is lubrication as the other poster said. Get a can of WD40 and spray all hinge points and the linkage. Wait a day and do again. The WD40 is more for cleaning than lubrication. After a couple of days use some lithium spray grease in a can. You will have to lay on the ground and get underneath the steps. Stay clear of the steps they will bite you.
1998 Pace Arrow 35 ft. F53 Ford V10 2012 Honda Civic toad
15 year motorhome service manager. 3 popups....2 travel trailers....5 motorhomes....loved them all.
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Old 10-13-2013, 01:03 PM   #5
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Posts: 40
We had the same problem a few months ago. We called a mobile tech for help and he first checked that the motor was getting power. He then checked that the magnet on the door (senses movement) and the light under the stairs came on indicating that was working properly. He then loosened the three screws on the motor and tapped on the motor housing in case the gears were stuck. Like magic, the steps opened. He advised us to only loosen the screws instead of removing them, as at least one screw is in a difficult to reach location.

A few weeks ago, the steps would not open and we did tap around the motor using a rubber mallet. The steps started working again. We also used a toothbrush to clean and then lubricated all the suggested lube points.

At some point if this problem reoccurs we may have to have the motor replaced. For now, tapping the motor housing to release the jammed gears works for us. Hope this is a simple solution for you, as well.
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