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Old 09-24-2011, 04:04 PM   #15
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We purchase a new 2011 DP Sportscoach from MHSRV in March and we did not have a trade. We shopped all around the country and found the best price their. Our salesman was Cowboy and he treated us professionally. We had some new motorhome problems like they all have and took it back for service last month. They do have a service department and they did fix our problems. They are a volume dealer because of low prices and it may take a little longer to get your units fixed but for the saving it was worth that to us.
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Old 09-24-2011, 10:00 PM   #16
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Tom Strikes Again

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Originally Posted by 40GnTX View Post
We looked at both Motorhomes Specialists and Ancira when shopping for our new coach. We were very impressed with Ancira and less so with Motorhomes Specialists. We dealt with Tom Yancey at Ancira and had a great experience. My opinion is definitely be wary buying a consignment coach from Motorhome Specialists and if you do buy new from them - understand they don't have a service department.
DW and I torment Tom regulary with surprise visits, requests for test drives.

He's been in the business for a long time, will sit you down and steer you in the right direction amongst coaches he knows to have advantages/disadvantages relative to your needs and intended use. We both get the feeling he couldn't stand to see you walk out the door with surprises looming, or having a chance of feeling bad about your purchase. Thank you very much, but I'd like to have my dentist, dermatologist and my motorhome salesman both older, wiser, experienced.
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Old 10-10-2011, 06:17 PM   #17
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Motorhome Specialist sold my consignment unit(98 Sig). Only problem was they did an inspection requested by the buyer but did not have my ok to perform any work on the coach. I would not pay for it because unnecessay work /inspection was performed and they had to eat the cost. They were not happy but it was their choice to do the work without any ok to go ahead. The coach sold itself on their internet, which is a very good webb site.
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Old 10-10-2011, 07:35 PM   #18
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As a buyer, if I ask for an inspection, I would expect to pay for it. I wouldn't ask the seller to pay for it. Once I have the inspection done, though, I have a list of what's wrong and probably a guesstimate of what the repair cost will be. If the repairs and their associated costs are minor, I might either pay for them myself (if I think I've got a good deal on the price) or ask the seller to pay for them (if I think there is still room for negotiation). If the repairs are larger I'd either ask the seller to take care of them OR drop the price by the estimated cost of the repairs.
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Old 10-15-2011, 09:09 PM   #19
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New Rule at Motorhome Specialist

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Has anyone dealt with Motor Home Specialist near Fort Worth, TX? I am in the shopping mode and they seem to have a large inventory of new and used RVs. I am out of Phoenix and don't mind having to travel to buy one. Really like what I am hearing and seeing about the Integra Coaches: Tiffin and Newmar are high on the list too... thanks, TD
Use caution: according to salesman Chris Scaglione today at MHSRV, they are no longer permitting test drives until a deal has been inked and the customer has put money down.

We were teetering between their 2009 Camelot and an Entegra Aspire. While I love both chassis, the interior quality of the Aspire fell short of all the Monaco products on their lot. And, since we could drive neither, we were forced to leave emptyhanded.

The new policy most likely removes them from contention for selling us our next coach ('08 or '09 Monaco Camelot KFQ).

Ancira RV, a half-mile to the north of MHSRV, encourages test-drives like most other dealers. Tom Yancey at Ancira has been particularly helpful. Tom told us this afternoon that Ancira has just begun respresenting Newmar in the metroplex, and they should have a wide selection of models on the lot soon. Additionally, Ancira's service department has received high ratings online.
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Old 10-15-2011, 09:32 PM   #20
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20% Below Wholesale

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I live about 45 min from those folks. I find their prices to be much lower than most others but on the trade in side, they tend to stay around wholesale value or lower, no matter how good the coach is. I found the coach we wanted at a great price but when we visited, they offered us the very low end for our coach and wouldn't even look in the coach.
The MRSRV salesman just told us, since their prices were near wholesale they could only offer us 20% below wholesale on our coach.

This isn't all bad: it's the difference that counts, eg if their price is also 20% below wholesale, I'm happy. That said, my top 2011 choice there is advertised at just 3% under the NADA Low Retail book value.
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Old 10-16-2011, 05:34 AM   #21
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We bought from MHSRV in April. We were pleased with the price we paid for our 2008 motorhome and with our salesman and the service people. We had never had a motorhome and they were informative and helpful. We would look there again and buy if they had what we wanted. We had looked at PPL in Houston and really thought that was where we would end up buying but found our motorhome at MHSRV instead.
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Old 10-16-2011, 07:48 AM   #22
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Originally Posted by RVNeophytes2 View Post
Use caution: according to salesman Chris Scaglione today at MHSRV, they are no longer permitting test drives until a deal has been inked and the customer has put money down.

We were teetering between their 2009 Camelot and an Entegra Aspire. While I love both chassis, the interior quality of the Aspire fell short of all the Monaco products on their lot. And, since we could drive neither, we were forced to leave emptyhanded.

The new policy most likely removes them from contention for selling us our next coach ('08 or '09 Monaco Camelot KFQ).

Ancira RV, a half-mile to the north of MHSRV, encourages test-drives like most other dealers. Tom Yancey at Ancira has been particularly helpful. Tom told us this afternoon that Ancira has just begun respresenting Newmar in the metroplex, and they should have a wide selection of models on the lot soon. Additionally, Ancira's service department has received high ratings online.
I had an 07 Bounder with a badly leaking slide. Took it to Ancira for repair. The service department was excellent, workmanship was excellent. The service manager walked the roof and found several places along the seams that had been caulked over without first removing the old sealant. He called me on the boat and I gave him the go ahead.
I work on the river 30 days at a time so they had all the time they needed, they liked that. Prior to that service event I had taken the coach back to the dealer in Rockwall, gave them the list and told them when I would return to pick it up.
30 days later I call them to let them know I will be there next morning to pick up and find that they have not even started on the repairs or service. I picked up the coach and drove to Ancira where the repair was performed.
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Old 10-17-2011, 07:48 PM   #23
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I bought my 2006 Fleetwood Bounder Diesel from Motorhome Specialists in Alvarado, TX. Being my first motorhome, I was not what you would consider an experienced buyer. The guys at Motorhomes Specialist were great to deal with. They helped me make and informed decision and steered me towards a great motorhome that I could was in my price range. They took the time to go over the entire vehicle explaining the systems and showing me what possible issues I might have. Overall, their prices were the best around, their service was great, and I am extremely happy with my decision to buy my first from them. I would highly recommend them.
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Old 10-22-2011, 04:06 AM   #24
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We bought our first motorhome from Motorhome Specialists in 2007, and had a great experience. We flew from Washington to Texas to finalize the deal, and drive it home.

I scoured the internet to find the rig we wanted, they had a consignment 2003 Horizon that met our needs, and was priced right. Bob, our salesman, did a telephone walk-around and inspection for me, emailed lots of pictures. We asked for a safety inspection, and a few repairs to make sure we could get home with the rig. Once we agreed on a price, they arranged financing for us.

Once we flew down, we did a 3 hour inspection of the rig, took it for a test drive, did a few adjustments, and signed all the papers. We had a great trip home, yes there were a few issues along the way, but it was 4 years old, and we expected a few glitches along the way.

There was a bit of a snafu with the sales tax for Washington State, but a few phone calls to MHS, and a refund check to us, cleared all that up.

I always felt we were treated professionally, but realized it was a consignment unit, and they were only the selling agent. We were not looking for a servicing dealer, only the sale.

Last year we did contact them again about the possibility of trading in our 2003 model on a new Berkshire. They did give us a low trade-in number, but the price on the Berkshire was equally low, so the net result was the same, compared to other dealers. We ended up making a different purchase through a dealer closer to home, but had faith that MHS was treating us fairly.
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Old 10-22-2011, 02:35 PM   #25
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I agree with most of the Motorhome Specialist statements. My experience was that while they had a good price, they did not follow through with their promises. We were invited to stay for several days and that they would repair anything found prior to our departure because once we left their lot, there was no warranty on the coach as would be expected. However, apparently there was a “dollar” figure for repairs and that once reached we were told “it is time for you to leave and spend your money on your coach”. They urge you to obtain an extended warranty and anything needing repaired should be run through the extended warranty for payment. The problem with this is that they are considered pre-existing conditions and oftentimes will be denied payment. We feel that we still came out ahead due to the pricing of the coach compared to similar motorhomes elsewhere. You should consider the price of the coach and assume you will pay for any and all repairs needed no matter what they tell you.
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