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Old 04-25-2016, 05:14 PM   #1
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Thor Rv service

Never buy a Thor. rv. I bought 2013 Ace and now 2 1/2 years later ,9775 miles the paint is fading and since the 1 yr. warranty is out they won't help. I even paid for First Place Finish protector,extended warranty $6200. Camping World body shop mgr. said it was cheap paint that caused it.....
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Old 04-25-2016, 05:20 PM   #2
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Did your ACE have full body paint or the HDMax gelcote?

Paint fade is generally a poor maintenance issue, not a manufacturer's defect. Did you use sealant or wax every six months or better?
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Old 04-26-2016, 12:18 PM   #3
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Paint, Dealership applied 5 yr. warranty in& out protection. First Place Finish, anybody have thoughts on there product ? Regular washings ,even roof....
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Old 04-26-2016, 12:26 PM   #4
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I wouldn't believe ANYTHING that camping world says. Thor has been exceptional in assisting me in any warranty claims. First Place Painting gets pretty good reviews. I am not knowledgeable about paint but after being a year and a half out of warranty it seems unreasonable to expect them to help. Just my 2c
and if you have a 5 year warranty from First place why won't they help?
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Old 04-26-2016, 01:23 PM   #5
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Just wondering if it was stored outside or under cover. It seems like any rv stored outside in the sun looks terrible after 3 years. At least here in Texas. I also use Griots on the entire rv. It kept my 13 year old motorhome looking brand new.
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Old 04-27-2016, 11:46 PM   #6
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Quote:
Originally Posted by shuthrbug View Post
Paint, Dealership applied 5 yr. warranty in& out protection. First Place Finish, anybody have thoughts on there product ? Regular washings ,even roof....

If the DEALER applied the paint, how does that translate to being a THOR problem?
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Old 04-28-2016, 04:14 AM   #7
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Originally Posted by Rich-n-Linda View Post
If the DEALER applied the paint, how does that translate to being a THOR problem?
I don't think the dealership d applied the paint, they applied the protection. Seems they should pay up since their 5 year protection didn't work.
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