Go Back   iRV2 Forums > MOTORHOME FORUMS > Class A Motorhome Discussions
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Closed Thread
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 07-28-2012, 07:30 AM   #15
Senior Member
 
Join Date: Jan 2011
Location: Fort walton Beach Fl
Posts: 779
My 11 Phaeton was so bad with near 100 items in 11 months and no issues with the Chassis. I got rid of it along with 4 other owners at the same time at LD with 11 buses and Phaeton's. But, I will say Tiffin will always try to fix all and make things correct. I just wore down on the constant repairs to the box.
__________________

__________________
Larry
2016 Entegra Cornerstone
Lault is offline  
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 07-28-2012, 07:59 AM   #16
Senior Member
 
rvguy40's Avatar
 
Join Date: Apr 2012
Location: Knoxville, TN
Posts: 185
I agree... every manufacturer has coaches that, for whatever reason, are constant sorrow. However, I think Tiffins seem to be a bit above average in their fit and finish, and beyond comparison with other manufacturers in their customer service. My dealer only sells 30 to 40 a year, and we've been lucky that we've never had major issues. Lault, I'm curious...what was on that 100+ item list ? Not trying to start a fight, but I'm curious.. I'd like to start looking our coaches over a bit closer when they are delivered from the factory, and see if they're correcting common issues as they're brought to light.
__________________

__________________
1997 National Seabreeze 133 Limited
1993 Mazda Miata
2005 Basset Hound, "Fred"
rvguy40 is offline  
Old 07-28-2012, 08:53 AM   #17
Senior Member
 
Ford Super Duty Owner
Join Date: Dec 2009
Location: Mcdonough, Ga.
Posts: 4,382
I don't understand the post. He is complaining about the chassis, the steps, the engine. None of these things were made by Bob Tiffin.If he had a problem with the floor. the walls. The roof. All these things are made by Allegro. None of the things he talks about are Tiffin made.
__________________
1998 Pace Arrow 35 ft. F53 Ford V10 2012 Honda Civic toad
32 years mechanic at Delta Air Lines 15 year motorhome service manager. 3 popups....2 travel trailers....5 motorhomes....loved them all.
ga traveler is offline  
Old 07-28-2012, 09:00 AM   #18
Member
 
Holiday Rambler Owners Club
Join Date: Jun 2012
Posts: 37
Bob Tiffin DOES EMAIL THRU HIS SECRETARY

I was at Tiffin in Red Bay, Al. while our coach was broke down in Tupelo, Ms. Meet Jerry W, national sales mgr, told hiim of all our problems. He has yet to respond to me. Meet Van Tiffin, Bob's son, he said Jerry would help us. I had to ask to meet Bob, Jerry took us into his office, he stood up, NEVER OFFERED US A CHAIR, was very nice, looked at Jerry and told me face to face, I will have him take care of you. We were in his office less than 5 minutes.

Bottom line is if you read there website and the statements Bob makes, it is certainly an implyed contact.

THEY DID NOTHING!!!!!!!!

If you are a Tiffin owner and happy, fine, if you like Tiffin, fine I respect your view. If you are not I would love to hear from you!!!

BTW: Buying another mfg. brand coach this weekend and yes I have told them every single problem we have had!!!!



Quote:
Originally Posted by cutter56 View Post
I am new to the forms and blogs, but I am interested in waging a media education on Tiffin Motorhomes.
I have already found one lawsuit against them:
Document 32 :: Wade et al v. Tiffin Motorhomes, Inc. :: 5:2005cv01458 :: New York Northern District Court :: US Federal District Courts Cases :: Justia

Here is my story:
2008 Allegro Bus, bought 2nd owner in 2010, since then I have had multiple issues with the RV, mainly have been stranded on road and towed twice in a row, within 2 months time, spent 15 hours driving back and forth to get coach fixed and 9 nights in hotel room. Tiffin showed absolutely no interest in helping resolve, even though the reason we bought their product was the advertising they do on taking care of their customers and helping if they have problems. Bob Tiffin emailed me and told me no warrenty conveyed, even though the dealer who sold it to us said it did. He said it was the suppliers that Tiffin use's fault. They are totally in breach of a implied warranty they are advertising. We have replaced A/C, step motor, totally rebuilt eng., electrical problems, tv braket problems, both window wiper arms have broken off at different times. Heat pump went out, light switches getting hot, dishwasher door fell off, generator breaker throwing, service eng light keeps coming on for no reason, eng getting hot for no reason, check eng. coolant light comes on for no reason. Electrical problems in main box. Blown oil pan gasket blew oil all over coach and tow rig. I will lose thousands of dollars but will trade for another brand.
Any help out there?
__________________
cutter56 is offline  
Old 07-28-2012, 09:04 AM   #19
Member
 
Holiday Rambler Owners Club
Join Date: Jun 2012
Posts: 37
It was a Tiffin Coach, which Tiffin states they will stand behind.

Please read there website pledges, IT DOESN'T SAY CERTAIN THINGS, IT SAYS OUR COACH. I paid $200k for a coach that the manufacture promised in writing they would stand behind. THEY DID NOTHING!!

I am posting my experience with Tiffin, believe it or not, like it or not. All I am saying is BUYER BEWARE!!!!!!!!!
EX Tiffin Owner


Quote:
Originally Posted by ga traveler View Post
I don't understand the post. He is complaining about the chassis, the steps, the engine. None of these things were made by Bob Tiffin.If he had a problem with the floor. the walls. The roof. All these things are made by Allegro. None of the things he talks about are Tiffin made.
__________________
cutter56 is offline  
Old 07-28-2012, 09:07 AM   #20
Member
 
Holiday Rambler Owners Club
Join Date: Jun 2012
Posts: 37
Bob Tiffin DOES use email thru his secretary Stephine!!

I am sorry but you are wrong!! Send me your email and I will forward an email from Bob Tiffin!!!!

Quote:
Originally Posted by 38 Special View Post
Bob Tiffin does not use email!!!!!!!!
__________________
cutter56 is offline  
Old 07-28-2012, 09:14 AM   #21
Member
 
Holiday Rambler Owners Club
Join Date: Jun 2012
Posts: 37
You are Right about CHEESED OFF, wrong about wanting anything free

You are right I am ticked, you are totally wrong about wanting them fixing anything!!! I never ask them to fix anything for free. I ask them for help in getting into another Tiffin coach without losing alot of money. They said go get your best deal and we will work with the dealer. I got my best deal from La Mesa and Tiffin replyed they don't have a good relationship with them please go to someone like Lazy Days. Went back to the original dealer that I bought the coach from and after I worked the deal Tiffin said that I was getting such a good deal they couldn't help any further.

I respect your opionion and this is mine!!!



Quote:
Originally Posted by rvguy40 View Post
I'm sorry , but this sounds rather like another poster who was cheesed off because Tiffin wouldn't fix their 8 year old couch for free... so I'm VERY sceptical..Bob Tiffin doesn't do email. So there's a glaring deficiency in the story right off the bat.... but I digress. The first thing is, a used coach is a used coach. The factory warranty is for the ORIGINAL purchaser, not subsequent owners. So everything on or in the coach has no warranty, unless you purchased an extended warranty. IF, and this is a BIG IF.... there was any remaining warranty on the CHASSIS and drivetrain, that should have been transferred. And again, if you purchased an extended warranty, it should have covered most of, if not all the items. Now...that all being said... Tiffin does NOT manufacture the chassis, and is in NO WAY responsible for the chassis, even if it is under factory warranty from the manufacturer ( Ford, Workhorse,Freightliner ) It is the chassis manufacturers issue. And again, if its out of warranty, it's YOUR responsibility. Which chassis do you have ? If you're still having engine problems after a total overhaul, then it needs to be corrected by the repair facility that did the rebuild....again, it's NOT TIFFIN'S PROBLEM. Look through your paperwork you signed at your dealership. You signed a statement that the used coach was sold to you "AS IS" and that makes YOU responsible for any repairs at the date of delivery. Its federal law that these are signed when a used vehicle is purchased. I might at this point tell you, that I have worked for RV dealers for over 20 years, and most recently in finance, title and registration. SO..... before you go off badmouthing someone in frustration, take a deep breath and be willing to give more facts and do your homework before you start threatening to sue.
__________________
cutter56 is offline  
Old 07-28-2012, 09:20 AM   #22
Member
 
Holiday Rambler Owners Club
Join Date: Jun 2012
Posts: 37
RVguy40 you are wrong!

Stating that there is more to this story without knowing means your bias to Tiffin, which I noticed you don't own, or giving an opinion without facts.

I AM THE COACH OWNER, I assure you this is the absolute truth, if you care to forward your email I would be glad to discuss!!!!

Quote:
Originally Posted by rvguy40 View Post
Don't be alarmed.... there's more to this story than is being told, I guarantee. Tiffin builds a fine coach, and takes care of his customers.
__________________
cutter56 is offline  
Old 07-28-2012, 09:21 AM   #23
Senior Member
 
anotherone's Avatar
 
Join Date: Jun 2006
Location: brooksville fl
Posts: 662
Since you are seriously disgruntled and buying another coach I suggest you really look at the entegra coach. They appear to be exceptional quality and I would buy one if it was in my price range. So far they have a great reputation and owners are quite satisfied.
__________________
2016 f150 4x4, 2 pia horses! 2016 phaeton 40 ah and 2017 harley road glide ultra
anotherone is offline  
Old 07-28-2012, 09:23 AM   #24
Member
 
Holiday Rambler Owners Club
Join Date: Jun 2012
Posts: 37
Never took my coach to Tiffin, never ask them to fix anything on my coach!!! Ask for help in not losing my butt because I have to trade one of there coachs years before I planned too. I will gladly pay for what I get but expect to get what I paid for! I paid almost $200k for the coach, Tiffin did NOTHING!
__________________
cutter56 is offline  
Old 07-28-2012, 09:26 AM   #25
Member
 
Holiday Rambler Owners Club
Join Date: Jun 2012
Posts: 37
Thanks AnotherOne, can you or anybody tell me which in your opinion would be better the Entegra Aspire or HR Endeavor?? Down to those two, prices about same almost identical type coach. Any help would be greatly appricated!
__________________
cutter56 is offline  
Old 07-28-2012, 09:28 AM   #26
Senior Member
 
az bound's Avatar
 
Workhorse Chassis Owner
Join Date: Dec 2007
Location: Surprise Arizona
Posts: 1,993
Quote:
Originally Posted by cutter56 View Post
Please read there website pledges, IT DOESN'T SAY CERTAIN THINGS, IT SAYS OUR COACH. I paid $200k for a coach that the manufacture promised in writing they would stand behind. THEY DID NOTHING!!

I am posting my experience with Tiffin, believe it or not, like it or not. All I am saying is BUYER BEWARE!!!!!!!!!
EX Tiffin Owner
You are misinterpreting " our coach".
The coach is the box setting on the chassis. The chassis is warrented by the builder. Each individual component (ie. appliance, electrical system components, leveling system) carries an independent warranty. If the component is outside that warranty its your baby.
Sounds like you need to find an attorney that knows the law.
I wish you luck in the search for a new coach. This time take the time to check it thoroughly, or find someone with the knowledge to do so.
__________________
Harold & Linda
2009 CT coachworks siena 35V
W22 Workhorse 8.1L. Explorer Sport toad,
az bound is offline  
Old 07-28-2012, 09:28 AM   #27
Senior Member
 
Kazoo Tom's Avatar
 
Join Date: Feb 2006
Location: Kalamazoo, Michigan
Posts: 1,182
Sorry to hear about your problems with your Tiffin Coach. Sounds like you have worked a trade in deal to get you into another coach. Hope this one works well for you and you are able to experience all the joys of this life style.

I have never owned a Tiffin product but, like many, have heard time and again about the great customer service provided by Tiffin. I am on our second Winnebago product, simply because we liked the floor plans better than anything Tiffin was offering at the time we purchased.

We have had excellent response from Winnebago the few times we have had contact with customer service (we are second owners too). However, you will also find horror stories on forums like this about all manufacturers. They all make mistakes and failures in customer service from time to time.

I will offer no opinion on your interaction with Tiffin one way or the other. I only wish you the best of luck on your new coach. Put this behind you and go out and enjoy the ride!
__________________
Tom and Barb
'07 Winnebago Voyage 35L
Workhorse W22 chassis FMCA 219315
Kazoo Tom is offline  
Old 07-28-2012, 09:31 AM   #28
Member
 
Holiday Rambler Owners Club
Join Date: Jun 2012
Posts: 37
It was a Tiffin Coach, they don't make anything, they use metals, wire, electronics , buy all components, but they manufacture the Coach! They advertise it as there Coach not a Coach that we use other components. Say what you will but Tiffin clearly states on their website: "We Stand behind our Coach", "We take care of all our Customers"
Not "We stand behind our Coach as long it is under warranty", and "We take care of our Customer unless we can blame one of our Suppliers"
__________________

__________________
cutter56 is offline  
Closed Thread

Tags
service



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 09:57 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.