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Old 05-07-2013, 08:37 PM   #43
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The Thor rep said they have taken the issue back through their production and quality control processes to see where it fell apart an to try to make sure it doesn't happen again. They owned the issue and are trying to remedy it.

Vance and Robin
Dexter & Winston (Old English Sheepdogs)
2014 Entegra Anthem 42DEQ
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Old 05-07-2013, 09:29 PM   #44
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Originally Posted by TXBart View Post
I heard back from Thor. They approved reimbursement of the entire amount of the tire replacement and alignment. No fighting, no persuasion. Makes me feel very good about Thor!
Thank you for the valuable update.

John & Cathy R.
06 Pace Arrow 38L W24
08 Lincoln MKX AWD
See My RV Upgrades
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