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Old 07-09-2011, 09:29 AM   #1
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Tornado damage to Power Gear leveling system.

Betty and I had the misfortune of having a tornado pay a visit to the farm on the 16th of April. We were blessed to escape without personal injury and the level of losses experienced by neighbors less than 100 yards away who lost everything. We are still in the process of recovery and discussion with insurance adjusters but the MH is still sitting idle due to damages and failed repairs.

The damage to the roof and water damage are still issues between us and the adjusters but what is causing the greatest headaches today is the Powergear Electric leveling system. Both of the left side jacks were damaged and replaced due to the storm and I have not seen them work properly since April. The shop that made the repairs said they fought with the system for 2 days and the system functioned properly when the MH was released. Now we are home and still do not have a functional system. The error code says the new left-rear jack is still extended and a visual inspection of the factory-new jack shows the weld is tight against the housing. Now for the major problem, no one will talk to me. I have made numerous attempts to contact Power Gear with "0" response and the shop says they have no clue.

We have lost half of the summer and my dear wife and loyal pets are eagerly awaiting any movement of the Bounder. I have read numerous threads of communication issues with Power Gear and can now say I feel your pain. If anyone has a phone number for a real human at Power Gear or any words of wisdom, Please help!!
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Old 07-09-2011, 10:35 AM   #2
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Power gear will talk to authorized repair facilities and emails to consumers. If your repair shop did not have a clue are they authorized? If your insurance company paid, they will say it's out of their hands. You may have to take you coach somewhere else and collect from your other shop. I would advise everyone if you have something repaired check it over and over before you leave if it's not right don't take it and document everything.
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Old 07-09-2011, 10:40 AM   #3
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Have you checked the fluid level in the reservoir? Mine is very sensitive to the level.
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Old 07-09-2011, 12:05 PM   #4
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Quote:
Originally Posted by tmar10 View Post
I have made numerous attempts to contact Power Gear with "0" response , Please help!!
I don't know what number you used for PowerGear but I often call 866/574-1688 when I'm in the field troubleshooting. The tech guys that answer literally lead you by the hand. Be sure to have your model (leveling system) handy.
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