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Old 07-03-2014, 10:18 AM   #1
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John How's Avatar
Winnebago Owners Club
Join Date: Aug 2013
Location: Auburn, Ca
Posts: 235
Trouble shooting procedures...

The step on my Damon Daybreak stopped working last week. The week before It had failed once and upon closing the door with a little more force it worked, this should have been a clue. Anyway I went to the Kwikee step web site and downloaded the trouble shooting instructions. They had me do several tests with the multimeter, all of which showed that the problem was likely the motor and not the control module in other words the correct voltages were present when and where they were supposed to be. One final test was to try just the motor connected to a known good battery. They say use some jumpers and connect directly to the connection pins on the motor. Well I didn't have any jumpers so I says, I'll just clip the wire a ways back from the motor were it already has a crimp connector, do the test and then use a new crimp connector to put it back. So I test the motor and sure enough it doesn't work. I order and install a new motor and it still doesn't work. Damn!!! What did I do wrong, well I made up a pair of jumpers and tested directly to the pins and sure enough, there was nothing wrong with my motor. It turns out the connector that plugs into the motor was not making good connection so now I have an extra step motor should the need arise. The moral I'm trying to make is follow the instructions to a "T" when testing or troubleshooting, don't take shortcuts. Duh, we live and hopefully we learn.....

2005 Winnebego Sightseer 34A Honda Civic - Toad
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Old 07-03-2014, 10:32 AM   #2
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DieselTech39's Avatar

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Join Date: Jul 2014
Location: Ham Lake, MN
Posts: 2,848
Amen John!! When I was working as a Truck Tech I always used the service manuals, other Techs would short cut the trouble shooting. I had very few "comebacks". Disappointedly can't say the same for the others. In the end I hoped to save the customer un-needed expense while giving them a repair they could depend on.
Have a wonderful day!
Ken (RVM 87)
FT DP Wanna B The journey is the destination!
Retired & perfecting procrastination!
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