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Old 10-05-2014, 08:10 PM   #1
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Where to take Onan Generator

Caledonia RV has removed the generator (Onan) from my motor home twice and attempted to find an fix an oil leak three other times.

I paid for all those attempts and am currently trying to get a refund on that work.

I have learn my lesson the hard way at three different service centers. At each one it has turned out that I know more than they do about repairing items.

I have goggled Onan service and Cummins comes up.

After my next trip to Florida I want to pull the generator out and take it and get it "restored" to original condition.

I would do it myself, but it is just to heavy to work with.

I have a place I can pull it out, and access to a fork lift to put it into my truck.

I am willing to travel 150 miles in one direction to get HIGH quality work.
I'm in Rochester NY.

Suggestions?



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Old 10-05-2014, 08:14 PM   #2
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I would think any Cummins or chassis service center would be able to handle that work. I know for the Spartan chassis, their service centers do generator maintenance, repair work.
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Old 10-05-2014, 09:22 PM   #3
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There is a Cummins service center specializing in RVs in Albany. I have an oil leak in my Generac Guardian and am hoping to have it fixed shortly. Same as you, I would prefer to do myself but can't get it out of the coach so I have no choice.
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Old 10-05-2014, 10:02 PM   #4
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Either get in there yourself, or take it to a Cummins shop. If it is out get it lifted onto a flatbed as they will probably charge more to pull it than fix it.
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Old 10-05-2014, 10:03 PM   #5
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There are two Cummins Coach Care facilities in New York, one in Albany and one in Buffalo.
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Old 10-05-2014, 10:23 PM   #6
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Quote:
Originally Posted by lllkrob View Post
There are two Cummins Coach Care facilities in New York, one in Albany and one in Buffalo.
I have used the one in Buffalo for oil changes.

The Motor home is due so when it goes next week I will ask about the generator service there.
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Old 10-06-2014, 09:15 AM   #7
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If it's a Cummins service center they will be able to do the work. I have had all my heavy work on the generator done at their facilities across the country and I haven't been disappointed ever.
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Old 10-07-2014, 11:03 AM   #8
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I had success using a Generator repair shop for my Power Tech generator. They did not sell Power Tech equipment, but generators were their business.

Cummins should do well for the Onan repair, but for me they were a parts replacement business rather than a fix the problem at least cost business model.

Their approach works well with big construction equipment because downtime is a killer to the customer's profit sheet (I used to be such a customer). Not so well with a fleet of one for recreation where a repair can be more logical than a replacement.
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Old 10-07-2014, 04:13 PM   #9
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Quote:
Originally Posted by deandec View Post
I had success using a Generator repair shop for my Power Tech generator. They did not sell Power Tech equipment, but generators were their business.

Cummins should do well for the Onan repair, but for me they were a parts replacement business rather than a fix the problem at least cost business model.

Their approach works well with big construction equipment because downtime is a killer to the customer's profit sheet (I used to be such a customer). Not so well with a fleet of one for recreation where a repair can be more logical than a replacement.
I dropped the Motor Home off today, and asked them to look at it and give me a feel for what they would charge.
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Old 10-08-2014, 08:45 AM   #10
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