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Old 11-03-2011, 05:33 AM   #57
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It's all done - we're going to go get it

Well hi to all of you that had interest in our little story. We have been called and told the motor home is done. They had it for a little over 4 weeks. What we were told is that the walls inside were replaced but that the damage there (interior) looked worse than it was...and that the areas on the roof by the sky light and other openings were bad, they removed the bad wood, replaced it, and then replaced the roof...

It sounds like they put all new rubber down up there which is completely awesome if true. We are making arrangements to go get it and once we confirm all that was done we will finish this post with an update and summary, as well, we will name the dealer. They treated us with respect, didn't give us a hard time, asked for us to bring it back and that they would make it right...we'll see what that all entails but IF they really did replace the roof they truly did try to help and make us happy -

Look for our 'final' report on it in a few days...again thanks for all your comments and thoughts!
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Old 11-13-2011, 07:16 PM   #58
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Exclamation Here is our report on what was done and who the dealer was...

Yesterday we went and picked up the motor home. The roof was completely sealed, brand new looking. They replaced half of the rubber on the drivers side and wood too - eterno bond tape was used everywhere in the roof reconstruction, and the entire roof was sealed with some compound that has some texture but appears 'thick'. I thought I saw overspray so perhaps that was the application method. Inside, the wall that was soft in the dinette was removed and replaced, as well, a small wall in the bathroom. They were able to do this without full destruction. The repairs look top notch, well done with care, and although I would have preferred the b-room to be gutted and replaced (especially the shower), the plain truth is we didn't pay all that much for a coach that only had 12K miles, and everything else appears to be as good as you could expect on a coach of 14 years old. We have driven it over 2000 miles now (unfortunately a lot to get it and return it and then re-retrieve it) however, it has performed really well on the road. We can tell inside that they allowed it to dry out and it feels and smells better as well.

We have some to do to combat the water ingress still because it did go on for a while at some point in the coach's life, but we didn't sell the farm to buy the coach - it was our entry into being RV'ers - I wanted a 'big' coach - and we found this...we're really happy and now it isn't leaking and has a new roof and coating and such...we want to put in new driver/passenger seats and a different seat like swivel/rocker/recliner - and some new blinds - and we think we have a coach that will last us several years...and if we end up really liking doing this we'll upgrade as we can and want to bigger/nicer things...

We learned a lot - we think the dealer did us well and we recommend them whole-heartedly. We do not believe they sold the coach knowingly with this damage. We realize it shouldn't have happened but it really is nice and was a GOOD deal...and they fixed it for FREE.

We dealt with DaysBros RV's in London, Kentucky. Kenny Day personally sold me the coach after I had seen it on EBay... - his service Manager treated us with respect, and we see they have great coaches on their lot consistently -

Our biggest lesson was to use kindness and to see what outcome we could gain - we could have screamed and yelled but we didn't and they did what they felt they could to help. If they wouldn't we probably would have been pretty upset but the fact of the matter is they did a tremendous amount of work for us for free and the coach I'm sure does not leak any longer...which leads us to the other BIG LESSON - First Buyer Beware, and Have it INSPECTED...I would have I think would I have known how. We will in the future, or will fly and look and be willing to walk...this time we lucked out some but we also had 'faith' in 'mankind' and in a good-faith deal which this was. We know regardless of where you buy a coach, how much you spend, what you have done to check it, that something can happen.

We're SATISFIED Customers of DayBros RV's in London, Kentucky...check them out and I hope you'll be satisfied...I know one or 2 folks on here had 'guessed' at them and said 'oh-no' but we're here to report they did a nice job - Here's a photo of the motor-home today...I'll post a few more of the roof when I have a chance to take them, as well the inside.

Happy RVing to each and all of you and thanks for following our little saga!!

We live in Cleveland - we're taking the motor home to an old limestone mine to store it for the winter - we'll miss it but it will have a new roof when we pull it out next year -

Thanks so much -
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Old 11-13-2011, 08:30 PM   #59
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Glad to hear that everything worked out OK. Days Bros took outstanding care of you and deserve to be commended. I hope you will publish reviews in places like RVServicereviews.com to let others know that this is a first rate dealership.
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Old 11-14-2011, 04:47 AM   #60
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Glad everything worked out well for you, sounds like the dealer is a good one.
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Old 11-14-2011, 07:37 PM   #61
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Originally Posted by Firstpoet View Post

Happy RVing to each and all of you and thanks for following our little saga!!

Thanks so much -
I didn't mean to imply "sarcastic" with that icon in my last post - should have paid attention...We were very grateful for all of the interest that was shown!!

It poured rain here tonight very heavy and rained all day...the coach appears completely dry!!!
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Old 11-15-2011, 09:47 AM   #62
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I am very happy to see that you were treated well and did not nor did you have to resort to the "Nuclear" option many suggested off the bat. Happy Rv'ing!
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Old 11-18-2011, 03:27 PM   #63
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Cool Wonderful Ending!

I thank you for sharing your adventure and experience with us! Brings a little hope back into the world that all of those DEALERS are not the evil monsters most perceive them to be!!! I too will be considering this dealership in my quest to find my own perfect choice!

Thanks, Again..
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Old 11-18-2011, 09:49 PM   #64
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Originally Posted by RABBITFISH View Post
I thank you for sharing your adventure and experience with us! Brings a little hope back into the world that all of those DEALERS are not the evil monsters most perceive them to be!!! I too will be considering this dealership in my quest to find my own perfect choice!

They have great coaches at a variety of price points and will work with you to find the right one. I am so glad that we purchased from them and we love our coach. We're taking it to storage tomorrow...and will miss it!

We believed that buying from a 'dealer' would be 'better' and we lucked out in finding DayBros RV's - really - as well, we tried to do our homework on what we wanted vs. what we could afford. Bottom line is they did stand behind what they sold and will one day have a repeat customer from us!
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