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Old 03-01-2015, 10:17 AM   #1
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Windshield Shade not going back up... United type

2014 Thor Palazzo 33.3 DP...
I've been parked for a month. Noticed the last several mornings that the front windshield privacy/sun MCD electric shade was moving slower than normal.


Yesterday morning it would not move UP at all, only down.
I called Thor support who said that it sounded like the motor needed to be replaced since power and switch seemed to be working.

Anyone else have this type of issue and can provide another solution, or your motor replacement input?

Thanks
The Turners : )
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Old 03-01-2015, 10:41 AM   #2
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Why don't you call MCD?
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Old 03-01-2015, 10:42 AM   #3
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Check voltage at the unit.

It takes more current to go up than down and a loose wire coukd cause it.

A gummed motor also.

First check voltage tgen maybe open uo to check motor.

Not sure how on that part.

Google the unit and maybe uou could find a manual or breakdown drawings.
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Old 03-01-2015, 10:44 AM   #4
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I would call MCD in the morning, they may help you trouble shoot.

Have you checked the fuses? Verified power going to the motor when the switch is pushed?


You should be able to manually roll it up.
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Old 03-01-2015, 12:56 PM   #5
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I had the same problem. It took a new motor from MCD to fix the problem.
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Old 03-02-2015, 06:40 PM   #6
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Sounds like it lost its programming. There is a programming lead on motor side of the shade. It has a programming switch that allows you to reset. MCD techs will walk you through the steps. It's also in your users manual. By the way, it's a two person job--or get a paper clip to use as jumper in lieu of the factory switch
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Old 03-02-2015, 07:08 PM   #7
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Mine is a pain in the neck. Seems to always loose its programming. There is a cheesy little button on the passenger side hanging by two wires that you have to press while pushing the visor up/down button on the front console. Real PIA if you're driving and the sun is in your eyes and you don't have a passenger to coordinate the move with. When stationary I can reach the dash switch and the visor button at the same time. I guess a simple up/down would have been too much to ask for
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Old 03-02-2015, 07:29 PM   #8
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I'm thinking they specifically designed it that way so you could not be fidgeting with it while driving. CYA on their part.
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Old 03-03-2015, 07:27 AM   #9
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Here's the simplified adjustment procedure from MCD - they sent me this when ours acted up on a road trip .


MCD Windshield Shade Upper and Lower Limit Adjustment Simplified
NOTE: Please Read the Directions in its Entirety Before Performing the Adjustments

1) Locate the learning button for the shade you want to set the limits for. The button will be on the motor side of the shade where the power wires go into the unit. The button is attached to a small gray wire. Turn your ignition key switch on. You will now set the upper limit and middle limit of the shade, above your eye level.

Note: You may need two people to perform this adjustment depending on where the buttons and switches are located.

2) Push the learning button ON and, at the same time, push the shade dash mounted rocker switch you use to put that shade up or down. Push the button so the shade travels “up” if it is in the down position or “down” if the shade is in the up position. Release both buttons when the beeping starts. You are now in the learning mode.

Note: Sometimes the programming buttons will become lost or disconnected from the gray learning wire at the motor end of the shade. If that is the case, you can perform this shade adjustment by touching the metal tips of the two ends of the gray wires together. This will simulate pushing the learning button on.

3) Press the same dash button in the same direction you were just going (either up or down) and hold it until it gets close to the upper or lower limit you want the shade to be set at. Release the dash button. You can now “bump” the shade button in the same direction of travel by repeatedly pushing it until you get it to the limit position you desire. Reverse the shade direction (up or down) from the direction you were initially moving the shade and do not release the button until the shade reaches the other limit you want to set. You will first hear a beep before the shade travels in the opposite direction. This
indicates that that limit has been set.

Note: This adjustment is for ignition ON so be sure you set your lower limit above your eye level. This is a safety feature and the shade should NOT go all the way to the dash with the ignition key switch on. The lower limit must not block your view of the road on either the day or night shade.

4) You can now once again “bump” the shade in the same direction of the desired limit. When there, reverse the shade travel with the dash switch. A beep is heard. Both limits are now locked in.

5) Test the shade limits by pushing the dash switch up to the upper limit and down to the lower limit. If all is well, you can now perform the same adjustment on the other shade (day or night) with the ignition ON if you desire.

Note: Once the ignition ON settings are changed, you MUST reset the limits for ignition off on the same shade. Changing the adjustments in one mode affects the other mode.

Setting the shade limits with the ignition OFF.

The procedure is the same as above, but with the ignition off, you can bring either shade totally down to the dash for complete coverage of the windshield when you are parked.

Note: If you release the dash button too soon when reversing the direction of the shade and you have a long distance to your stop point limit, the motor will only allow you to “bump” the shade up or down a little at a time. It may be quicker to reverse the direction again, which takes it out of the learning mode, and begin the procedure all over again (item #2 above) by holding both buttons and waiting for the beeps
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Old 03-03-2015, 07:48 AM   #10
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No 'button' ? workaround found, though...

Quote:
Originally Posted by RolandM View Post
Sounds like it lost its programming. There is a programming lead on motor side of the shade. It has a programming switch that allows you to reset. MCD techs will walk you through the steps. It's also in your users manual. By the way, it's a two person job--or get a paper clip to use as jumper in lieu of the factory switch

I see the two white lead lines into the motor, on the driver side end, but no other wires. I'll call MCD this morning to find out more info...

but, in the mean time, I just rolled up the shade and let it 'sit' below the overhead cabinet on the fans. Works great, and is quicker to deploy than waiting for the normal slow electric operation anyway. I may just keep it this way!

2014 Thor Palazzo 33.3 DP
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Old 03-03-2015, 07:59 AM   #11
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Classic Coach Works, Lakeland FL, replaced the motor in ours for what I thought was quite reasonable. Replacing the windshield night shade motor, the internal spring mechanism in one of our manual side window shades, and adjusting all of our shades (which were either too tightly wound, or not enough) about $375.

American Coach wanted $600 for just the front "assembly" (they'd not sell only the motor).
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Old 03-03-2015, 07:00 PM   #12
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found out from Thor that its actually a United, not an MCD shade. No extra wires or buttons. Thor emailed me some 'instructions' though they are not very clear on diagnosing the problem. And, by how it's mounted, it's certainly awkward and not very easy to get to the motor end of the shade.
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Old 03-03-2015, 07:28 PM   #13
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Quote:
Originally Posted by MisterT View Post
found out from Thor that its actually a United, not an MCD shade. No extra wires or buttons. Thor emailed me some 'instructions' though they are not very clear on diagnosing the problem. And, by how it's mounted, it's certainly awkward and not very easy to get to the motor end of the shade.
Interesting..we have a button hanging down on the drivers side. Dont know if in our 2013 it is a united or other brand shade.
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Old 03-03-2015, 09:17 PM   #14
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FYI the title of the thread has been changed to reflect the United brand of shade.
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