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Old 08-06-2009, 09:58 AM   #1
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Winnebago Hydraulic Jack Repair Moscow, Ia.

Please Tell us the REAL Story:

Hi Everyone; This is our first post here. Happy to have a place to ask a few questions and hopefully find the answers we need. We own a 95 Winnebago Adventurer. We are having jack problems. We heard about a place in Moscow, Iowa that repairs them. We did have them repaired in Fla by a mechanic not affilliated with HTH. He had them working but after we left, they would not work for us.
1. The first question is do they sometimes repair them for free as we have heard from others, or is that just a rumor passed on by poor little hopefuls?
2. We just arrived in Blue Grass Iowa and will be here for several days. Do you think itis possible to get an appointment and get them fixed. We are 1/2 hour away from Moscow.
3.Can any of you tell us of your experience with them having them repaired and was it COSTLY?

Please hurry with some input for us. We have to leave on Sat or Sunday at the latest. Thanks You So Much for any advice..
Ron and Karen Gaughan Taylor, Pa. Now traveling in Iowa.

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Old 08-06-2009, 10:59 AM   #2
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Why don't you call them and see if a appointment can be gotten on such a short & hurry notice?

They should know a lot more then anyone on this forum if you can get a appointment or not.

Or drive your toad over to check them out since you are within 30 miles of them.

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Old 08-06-2009, 12:00 PM   #3
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HWH is based in Moscow IA. They make the jacks for Winnie. Call them; they were very good about getting us an appointment. They make 'em; so they can fix them. Their warrenty is 3 years. So you might have to pay for their work.
Jeanie, Ed & Slade the GSD
Cape Cod, MA
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Old 08-06-2009, 03:05 PM   #4
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Jack Repair at HWH

I just returned home from a 2 1/2 month trip with a stop at HWH.

They are super people and I would call them and get an appointment to have service done on your jacks. They have an electric plug so you can stay overnight if need be and are very courteous and nice people to deal with. They also can check your slideouts as they make the hydaulics for them and for the jacks.

I had my whole system checked to make sure everything was working fine and they found a problem with the springs and they replaced them all, for a fee of course, as RV was out of warranty but their rates are reasonable and affordable.

You won't be sorry that you went there as that is all the do is hydraulics and they are not a RV dealer.

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Old 08-06-2009, 05:27 PM   #5
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I went to Moscow last week to get a jack that wouldn't retract looked at. They replaced the jack and said they wouldn't know what was wrong with it until they took it apart. Got quick service and they seemed very competent. My coach is an 03 Journey, so i was out of warranty. Cost me $350. Took $90 more worth of fuel to make the round trip.
What do you do when you just can't do what you do when you do what you do?

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Old 08-07-2009, 04:19 PM   #6
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We were on a trip when our slides and jacks failed to extend. After checking all the electrical connections I could find we broke down and took it to a Winnie dealer. They diagnosed the problem as a bad motor and wanted $350 and 2 weeks to make the repair. Since we were going through that part of Iowa anyway, I called HWH to see if we could make an appointment for a couple of days out. They agreed and told us to be there by noon. When we checked in, there were about 5 other couples in the waiting room, waiting for their rigs to be repaired. Shortly after noon, a man pulled up with a van and asked who wanted to go to lunch. Most of us accepted his invitation so he drove us about a mile down the road to a nice restaurant and told us to order whatever we wanted and HWH would pick up the bill, he highly recommended the homemade pie for dessert.

Our rig was repaired by 2PM, cost $131 and we were on our way. The ground post on our motor had failed and they replaced it with a rebuilt one that has worked fine since then.

HWH will get my business anytime, I highly recommend them!
Denny, Connie & Shadow (former barn cat made good)
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Old 08-07-2009, 04:27 PM   #7
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I agree, they are a good outfit to do business with. They don't take you to lunch any more; the restaurant is closed. Another good feature: they have several hookups for those wanting to hang around for one reason or another.

What do you do when you just can't do what you do when you do what you do?

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