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Old 04-14-2015, 02:24 PM   #1
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Winnebago Tour problems?

Anyone having a nightmare experience with a Winnebago Tour..My 2014 Winnebago Tour 42 QD is on its third passenger slide front failure. Just got repaired yesterday after a 9 day wait for Lippert to make the new mechanism. The first time it failed I waited 12 days for the parts. Despite Winnebagos claim to expedite parts for coach down scenarios, they will not take a part off the line to help you. Total down time in the first 12 months of ownership is almost 90 days with over 40 system failures. Pretty much everything but the engine and trans has failed---some things 2 and 3 times. Caveat Emptor
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Old 04-14-2015, 02:32 PM   #2
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Have you taken the coach back to Forest City to have the factory do the repairs, or are you relying on some local RV dealer to do the repairs. If it were me I'd be making an appointment at the factory they do excellent work there and are know to upgrade troublesome items if possible. It seems that the slide issue can be directly attributed to Lippert OVER RATING this slide ASM. Dozens of Thor MH owners have been having the same issues too. Lippert now has reengineered this ASM to stand up to the rigors it undergoes on a heavy full wall slide. Bare in mind that these failed items are not Winnebago produced but are component supplied by other companies and in some cases all Winnebago has to go on as to their reliability is the mfrgs spec sheets.
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Old 04-14-2015, 03:20 PM   #3
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Originally Posted by D Lindy View Post
Have you taken the coach back to Forest City to have the factory do the repairs, or are you relying on some local RV dealer to do the repairs. If it were me I'd be making an appointment at the factory they do excellent work there and are know to upgrade troublesome items if possible. It seems that the slide issue can be directly attributed to Lippert OVER RATING this slide ASM. Dozens of Thor MH owners have been having the same issues too. Lippert now has reengineered this ASM to stand up to the rigors it undergoes on a heavy full wall slide. Bare in mind that these failed items are not Winnebago produced but are component supplied by other companies and in some cases all Winnebago has to go on as to their reliability is the mfrgs spec sheets.

I have had the Lippert front passenger slide mechanism replaced once on my 2014 Journey. You say that Lippert has reengineered this ASM to stand up to the rigors....what does this mean? My repair was fairly complicated and was done by a dealer in close contact with Winnebago. They actually repositioned the slide 3/8" toward the rear. So far, it is working, however, with other problems it has been in various shops, including the factory in Forest city, for more than 115 days during the first 12 months. It currently has been in the shop since March 3 and still waiting on a solution from Lippert on how to fix leveling system.
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Old 04-14-2015, 03:25 PM   #4
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Our tour has been in the shop for a oil leak at the leveling pump. Tech thought jacks were making too much noise so he called Lippert rep. Rep agreed and said to replace jacks. Not in parts stock so Winnebago took the jacks out of production. On the road the next day. We were at Lichtsinn.
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Old 04-14-2015, 03:36 PM   #5
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Originally Posted by Clint11 View Post
Anyone having a nightmare experience with a Winnebago Tour..My 2014 Winnebago Tour 42 QD is on its third passenger slide front failure. Just got repaired yesterday after a 9 day wait for Lippert to make the new mechanism. The first time it failed I waited 12 days for the parts. Despite Winnebagos claim to expedite parts for coach down scenarios, they will not take a part off the line to help you. Total down time in the first 12 months of ownership is almost 90 days with over 40 system failures. Pretty much everything but the engine and trans has failed---some things 2 and 3 times. Caveat Emptor
Why? Why? Why? Winnebago, why wasn't this coach repaired expeditiously?
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Old 04-14-2015, 03:55 PM   #6
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Have you taken the coach back to Forest City to have the factory do the repairs, or are you relying on some local RV dealer to do the repairs. If it were me I'd be making an appointment at the factory they do excellent work there and are know to upgrade troublesome items if possible. It seems that the slide issue can be directly attributed to Lippert OVER RATING this slide ASM. Dozens of Thor MH owners have been having the same issues too. Lippert now has reengineered this ASM to stand up to the rigors it undergoes on a heavy full wall slide. Bare in mind that these failed items are not Winnebago produced but are component supplied by other companies and in some cases all Winnebago has to go on as to their reliability is the mfrgs spec sheets.
"Bear" in mind that Winnebago specifies requirements to vendors. Irrespective of whether or not Winnebago presented specifications to Lippert for this part, Winnebago chooses their vendors products. Case in point - for those who believe a side radiator is a better build, Freightliner manufactures the Maxum Chassis ( Freightliner Motorhome Chassis ? XC-R Chassis ) in both rear and side configurations. Winnebago chooses the less costly rear configuration.

Winnebago bears the burden of assurance that a vendor product is adequate and a proper choice for installation. Ford warranties their whole passenger vehicle even though many components from brakes to radios are vendor supplied. Too often the RV industry sends the owner of a new RV with refrigerator problems to the refrigerator manufacturer for warranty claims.

This business norm in the RV world has stymied acceptance and growth of RVs as a purchase choice for many would-be owners.

Winnebago has no right to shuck responsibility for the slide to Lippert and no reader should do the same. Winnebago should have stepped up, pulled parts from the line if needed, and honored their implied commitment of priority service for an owner of a broken down new coach.
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Old 04-15-2015, 09:46 AM   #7
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Spent 5 days in Forest City repairing 25 items. Had to spend two nights in hotel. Things kept breaking the day we left--last night the leaking rear bath window which was removed and resealed last month leaked again in the same spot. Every week something breaks.
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Old 04-15-2015, 10:19 AM   #8
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I have a friend with a 2014 Tour GD , his drivers front slide has been removed 2 times for repairs so far.
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Old 04-15-2015, 11:35 AM   #9
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The Lipppert/Shwintek system simply doesn't work on large/heavy slides. Poor design, not strong enough, aluminum rails with a steel gear.

So glad I have PowerGear slides mechanisms on my 2011, they're very strong, well-designed, and have been problem free.

Just another reason I'm keeping this 2011 model.


Hope you can find a solution soon.
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Old 04-15-2015, 12:00 PM   #10
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Originally Posted by peterson View Post
"Bear" in mind that Winnebago specifies requirements to vendors. Irrespective of whether or not Winnebago presented specifications to Lippert for this part, Winnebago chooses their vendors products. Case in point - for those who believe a side radiator is a better build, Freightliner manufactures the Maxum Chassis ( Freightliner Motorhome Chassis ? XC-R Chassis ) in both rear and side configurations. Winnebago chooses the less costly rear configuration.

Winnebago bears the burden of assurance that a vendor product is adequate and a proper choice for installation. Ford warranties their whole passenger vehicle even though many components from brakes to radios are vendor supplied. Too often the RV industry sends the owner of a new RV with refrigerator problems to the refrigerator manufacturer for warranty claims.

This business norm in the RV world has stymied acceptance and growth of RVs as a purchase choice for many would-be owners.

Winnebago has no right to shuck responsibility for the slide to Lippert and no reader should do the same. Winnebago should have stepped up, pulled parts from the line if needed, and honored their implied commitment of priority service for an owner of a broken down new coach.
Here, here. We didn't buy a Lippert, or a Schwintek or a Norcold. We bought a Winnebago and Winnebago should stand behind the total package
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Old 04-15-2015, 06:51 PM   #11
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Only when a manufacturer breaks the current paradigm, possibly a European or Asian firm.


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Old 04-16-2015, 06:38 PM   #12
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Scary deal! We have a 2011 Winnie Adventurer with a full slide and so far haven't had a problem. Only a hand full of warranty items.
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Old 04-19-2015, 08:12 AM   #13
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Scary Deal

Quote:
Originally Posted by Old Dude 66 View Post
Scary deal! We have a 2011 Winnie Adventurer with a full slide and so far haven't had a problem. Only a hand full of warranty items.
Our 2014 Journey was like that at first, only a handful of problems for the first 9 months, then it was a Lippert slide, 3 air conditioners, entry steps, leveling system.....yadda, yadda, yadda, til we have not seen the unit since March 3 (except for one weekend) through today with no immediate pickup date on the horizon.

Hope your good experience continues!
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Old 07-02-2015, 02:42 PM   #14
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Our 2014 Tour has had over 80 parts failures. 5 slide failures, three jack failures, multiple roof and window leaks, plumbing leaks, A/C, energy mgmt. system failure, cracked tiles, dishwasher, entertainment systems, Aqua Hot, water pump, on and on and on. 100 days and counting waiting for parts and repairs. email me if you would like a complete list.
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