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Old 12-18-2011, 10:50 PM   #57
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Originally Posted by DriVer View Post
The Workhorse service organization as far as I know remains consistent and I have not heard anything from our service center sponsors that anything has changed.
In the past year there have been posting on this forum stating the service center they previously used was gone.

fred
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Old 12-18-2011, 11:03 PM   #58
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Quote:
Originally Posted by Fred and Bonnie View Post
In the past year there have been posting on this forum stating the service center they previously used was gone.

fred
Any possibility that had more to do with the economy than the plant closure?
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Old 12-19-2011, 05:52 AM   #59
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Quote:
Originally Posted by Fred and Bonnie View Post
In the past year there have been posting on this forum stating the service center they previously used was gone.
Fred, Without question, what you heard or saw is correct. All Workhorse Service Centers are independent contractors. There are no corporate WASCs "other" than a Navistar or International Dealer which are increasingly coming on line although slowly.

If a service center does not get enough positive customer ratings they are watched more closely for performance issues. This is where owners are important in this process since Workhorse requests that each trip to the dealer be rated. Independent contractors come and go however some of the guys that have been doing this the longest are still here and I don't expect that they want to give up their dealerships. Centers that receive poor ratings or several customer complaints are cut from the program.

When I was coming through Wilmington, DE to Myrtle Beach while on vacation, I had a very good outcome to a fuel pump failure on my Club Wagon at Bay Shore Ford Trucks and I would recommend them.

With both of my Ford tow vehicles my local Ford dealer was able to service them however they did not have the resources to service a motorhome. This weighed in my considerations back in 2001 when we looking at buying our 1st motorhome. The closest dealer that could service a Ford powered motorhome was about 60 miles away. To be fair, the Workhorse dealer was about 150 miles away but that's where we were going to buy our new motorhome whether Ford or Workhorse anyway.

The motorhome was returned to the dealer at a ratio of 10 to 1 for coach related items and infrequently, chassis issues. You'll find this to be true regardless if you buy a Ford or Workhorse.
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Old 12-19-2011, 06:08 AM   #60
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Any possibility that had more to do with the economy than the plant closure?
John, I agree. The divisions are separate. The service organization for Workhorse (called the TAC) has always been in Troy, MI.
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Old 12-20-2011, 06:59 AM   #61
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Go with ford my workhorse has been nothing but problems, burnt up an engine iin colorado had to get towed 160 mile to a workhorse sevice. there are no more new engines only rebulit from workhorse. workhorse service is far and few.
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Old 12-20-2011, 10:43 AM   #62
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Thanks guys,alot of good info. Would like to see dodge get their hemi engine back into the rv market. One thing is for sure,we need more options as far as what bullet we can have in our gas rigs.
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Old 12-20-2011, 11:25 AM   #63
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We have driven our 2011 Ford Winnie 3000 miles and love the way it rides. I wasn't happy with its cross wind handling so I installed a TruCenter and rear Blueox trak bar. Huge difference! The tranny shifting is sort of funky so I am installing a 5 Star tuner with the side benefit being that it adds 70 pounds of torque. The power from the factory seems fine but we haven't had it in Colorado yet
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Old 12-20-2011, 01:05 PM   #64
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As this gasser vs gasser war seems to be coming to a close, I justhave to throw this in:

Go diesel pusher and you will never go back.

The ride, handling, and noise are everthing in an rv. Yes, they scared me to death at first, and I bought a gasser instead...

But the monaco knight I have now..... holy air ride batman, there will never be any going back. Good 99 and up dp's with a slide are a dime a dozen at $60k and up.... there's just no reason to drive a gasser anymore (imho of course)
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Old 12-20-2011, 01:14 PM   #65
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Originally Posted by JimM68
As this gasser vs gasser war seems to be coming to a close, I justhave to throw this in:

Go diesel pusher and you will never go back.

The ride, handling, and noise are everthing in an rv. Yes, they scared me to death at first, and I bought a gasser instead...

But the monaco knight I have now..... holy air ride batman, there will never be any going back. Good 99 and up dp's with a slide are a dime a dozen at $60k and up.... there's just no reason to drive a gasser anymore (imho of course)
I thought this was a Workhorse vs Ford thread. We didn't want a used unit so we opted for gas. It is strange to me that the diesel folks want all of the gas folks to hate their units!
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Old 12-20-2011, 01:46 PM   #66
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... It is strange to me that the diesel folks want all of the gas folks to hate their units!
We DPers don't want anyone to "Hate" anything....It's just that us DP guys know that in:
  • Ride Quality
  • Engine Noise/heat
  • Power/Torque
  • Longevity
  • Fuel Mileage
  • Towing capacity
  • Resale

Most DPs can't be beat!

Of course ther ARE exceptions.....
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Old 12-21-2011, 10:40 AM   #67
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Driver:
Since you are the marketing person for this site and WH sponsors a few items on this web page, have they given you any indication if they intend to keep sponsoring these items after the existing contracts expire?
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Old 12-21-2011, 11:02 AM   #68
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Driver:
Since you are the marketing person for this site and WH sponsors a few items on this web page, have they given you any indication if they intend to keep sponsoring these items after the existing contracts expire?
That's very good question that I would be pleased to answer. In recent eMail exchanges with the contacts that I know, we can expect continued support from the service side of the business when issues present themselves. If I can intervene or go between an owner and the company I would try to see if I can bring both parties together to a successful outcome.

In regard to new chassis construction, that entire phase is in transition at the moment and the marketing division which provided us with our sponsorship support is in flux and is being integrated with Navistar assets in Wakarusa, IN. As soon as any news comes forward about the new RV marketing team from Workhorse we will approach them at that time. Workhorse has continuously supported iRV2 for 8+ years.

In regard to marketing from Ford, I have been trying to get them on-line here to support their Owner's Group however big companies to date appear to shy away from Social Networking Communities however that said, for the first time ever we did receive support directly from Ford at our National Rally this year. Dan Snyder from FoMoCo gave a 1 hour seminar about the new products including all the changes and features on the 2012 motorhome chassis. We also were also introduced to the EcoBoost series of engines in new Ford pickup trucks. Dan also gave us a nice door prize which we were pleased to award during our Thursday evening activities at the National.

We want to thank Workhorse for their support over the many years and we want to also thank Ford for their support this year which in my opinion is remarkable.

Ford attended our National however they passed on opportunities to attend much more prestigious events. Apparently "you" guys rock and Ford knows it and wanted to be a part of our activities.
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Old 12-21-2011, 11:50 AM   #69
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Thats what I like about this site, just ask a question and poof an answer appears.
Good luck on the continued marketing opportunities.
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Old 12-22-2011, 08:17 AM   #70
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Quote:
Originally Posted by mythplaced View Post
We DPers don't want anyone to "Hate" anything....It's just that us DP guys know that in:
  • Ride Quality
  • Engine Noise/heat
  • Power/Torque
  • Longevity
  • Fuel Mileage
  • Towing capacity
  • Resale
Most DPs can't be beat!

Of course ther ARE exceptions.....
I guess DP folk assume people cant make their own choice.
Im not towing much weight, traveling cross country, and Im well aware of DP advantages/disadvantages.
If you'd ever like to compare depreciation/repair/maitenance costs... im your huckleberry.

BTW... I can hold a conversation just fine in my W22 rig. Can even have the window down and not get "highway howl".
Can you exit/enter your DP on the drivers side?
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