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Old 09-07-2012, 08:50 PM   #15
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Just a note: by law they are not a "warranty" they are a contract that may or may not pay for repairs. There are certain provisions that must be followed, if not they can deny payment. A true warranty can only come from the vehicle manufacturer.
Very true, however warranty is what Xtra Ride calls the plan/contract so that is term I used. I understand they can be very "picky" to pay at times. If I need it, I hope it works. I do feel better having it.
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Old 09-07-2012, 10:10 PM   #16
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I have seen many blogs about extended warrenties!!!! My neighbor sells used cars and has two dealerships. He told me that all extended warrenties have a 90% profit and he loves selling them (lots in his pocket) so only 10% goes to the warrenty company. The warrenty is betting that your rig will break and most exclude the most common repairs. I just put the money in the bank in an account just for repairs and add a little every month to pay for services and wanted upgrades.
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Old 02-13-2013, 09:45 PM   #17
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Our Current Experience...definitely changing to Xtra Ride

Okay, when you REALLY want to know about extended service contracts, as the people who deal directly with them....the repair shops.

We purchased a 5 year/60,000 extended warranty with Wholesale Warranties. The company they wrote it for was Allegiance. Do NOT, and I repeat, DO NOT accept a policy with this company!! They give the shops SO much hassle it's ridiculous! We have been without power for two days (due to our Automatic Transfer Switch going out). Replacement cost for ATS $254 (more or less). We have a $100 deductible, but Allegiance only will pay $164 and only part of the labor. We have now discovered that we ALSO have a GFI out in the breaker box. Worked out that and STILL no power. Opened up the inverter and burned out wires met us. We have no idea what else is burned out, but most likely the circuit board. That's close to $2000 to replace the Xantrax 2500 inverter. Looks like they'll only give us $800.

Point is, Wholesale Warranties said if we aren't happy with the results, they would mediate for us, but from past experience, that's not happening or if they do, there will be no change.

The repairman is a good guy, knows what he's doing, stayed until we at least had temporary power. BUT, he said "Go with Xtra Ride if you can. I'll give you their info." He said they have protocol to follow, but they do not try to rip you off. If it needs to be replaced, they authorize it and pay for it.

Nuff said...as soon as this is done, we're changing and requesting a cancellation of our policy.
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Old 02-14-2013, 05:46 AM   #18
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Yep, I agree about XtraRide. Without going onto a long explanation(really bad experience) I cancelled my Good Sam plan and went with XtraRide.
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Old 02-14-2013, 06:00 AM   #19
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I have Xtra ride on my Journey and they have been very easy to work with on the claims and payments to the dealers. there has been no denied claims at all, it has more than paid for it self already and 2 years left still.

when i bought the RV, the dealer wanted almost $4K for it, i shopped around for the same plan and got it for about $1800.
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Old 02-16-2013, 12:43 AM   #20
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As with anyting you need to read and understand the policy and what it covers. None will cover normal wear and tear items. The detail specifically tell you what is covered. You need to negociate a price as there is room to discount. My policy with Wholesale Warranties is with XtraRide and it has been very good for repair places to deal with and very fast in resolution. Wholesale Warranties probably sell several different plans from several providers. Check out each company and get information on the RV blogs before you decide. Also Wholesale Warranties now have many independant agents selling its products. Not all of them may be a good representative. I have dealt with Jeff and when I renew it will be with him or not at all.
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Old 02-17-2013, 09:32 AM   #21
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You may also want to look at Good Sam Club's extended warranty. It covers anything you can think of.
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Old 02-17-2013, 10:18 AM   #22
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When we first bought our coach I was skeptical about any kind of extended warranty. I think we decided to go with Xtra Ride more for the peace of mind of my wife than anything else. Our experience has been very good so far. We haven't been turned down yet and one service provider even commented on how it was the best extended warranty he had ever dealt with.
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Old 02-18-2013, 07:08 PM   #23
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I have XtraRide and have had to use it three times. Each time they were easy to work with and paid the bills, less deductible. I have about gotten my back more than I paid for the policy. XtraRide has been easy to work with so far and if I need them again I hope it stays that way.
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Old 02-18-2013, 07:37 PM   #24
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We had a 4 year XtraRide policy when we purchased our coach. It paid for it's self in that time. At one time we had to have the seals on the slide out room replaced. Xtra paid. The repair facility said they had never seen another policy that paid for seals. They covered everything.
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Old 02-18-2013, 08:38 PM   #25
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The nightmare continues...turns out our ATS wasn't the only thing to go out. Our inverter is now included and NOW Allegiance is denying everything until everything is examined by a third party. I can understand where they're coming from, to a certain extent, but in the meantime, once we are finished with this fiasco, we will cancel our policy, and hopefully get another policy (we may give Jeff a call) and see what we can do to get Xtra Ride. Thanks, everyone, for sharing your experiences.
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Old 02-18-2013, 09:11 PM   #26
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Update from my 9-12 post. I have now had chance to use XtraRide and was very pleased.

Took MH to Tyler truck center for engine service and check of possible fan going out in cab ac. Also mentioned popping I hear when hard on brakes. Service manager asked if I had an ext warranty so they would know up front. Popping was tie rods and ac ended up needing fan motor, relay, and condenser. Service manager worked with Xride to get most covered under one $500 deductable and had to call Xride a few times to add things as they found them such as condenser after they thought fan was only problem in ac. SM seemed pleased with experience with Xride and I certainly was.
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Old 02-19-2013, 01:54 AM   #27
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The nightmare continues...turns out our ATS wasn't the only thing to go out. Our inverter is now included and NOW Allegiance is denying everything until everything is examined by a third party. I can understand where they're coming from, to a certain extent, but in the meantime, once we are finished with this fiasco, we will cancel our policy, and hopefully get another policy (we may give Jeff a call) and see what we can do to get Xtra Ride. Thanks, everyone, for sharing your experiences.
I wonder if you had a power surge through the grid? If so then maybe the power company is on the hoof for repairs.
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Old 02-23-2013, 08:14 AM   #28
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We have the XtraRide Platinum on our MH. They have been great! The platinum covers everything on your coach except maintenance items, even the TV! You also get roadside assistance. By the way, the parent company Protective is a long standing life insurance company. By coincidence, I've had a life policy with them since 1974.
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