My SS was stored 40 miles from the dealership. Had returned it to have a factory recall service to update the wiring for the emergency flasher-lights.
When I got the unit home, I discovered I had no back-up camera. I called them immediately; and was told to bring it back and they would look at it.
They denied having done anything to the camera.
So the next morning I returned to the dealership. Arrived at 8:00 even though I had suggested I'd return at 10:00. After waiting over an hour, they began to check the unit. Turns out they had disconnected all power while doing the recall work. This reset the Pioneer navigation system to "default=Camera OFF". Had they considered that possibility, I could have performed the reset myself. Half a day and 5-6 gallons of diesel wasted.
The day-of-delivery I was given the quick (very quick) orientation for the new unit. I noticed a major crack in the casing of one of the two house batteries. They went about replacing them while I continued with the rest of the orientation.
When I took the new unit to my storage facility, I began to do the outfitting of the van with all of the personal items. I turned on the entertainment system using the inverter. It worked for about 15 minutes and then had a system-fault failure. The unit was equipped with a solar panel system; so power supply was adequated.
It took me 4 or 5 (lost track) returns to the dealership regarding this problem. Everything working when on shore-power. Each time they tested the inverter and said it was working. The old "we can't fix it until it fails" was their repeated response. On the last of those visits, the tech took me to see the system was working. It failed!
He checked the manual to determine the "fault code" of the blinking red light. BAD BATTERY was the result. They had replaced the factory units with some "unbranded" cheap batteries...even though replacement with quality batteries would have been covered under warranty.
The on-demand hot water heater would work about 1/2 the time. For the first eleven months, I repeatedly advised them of a problem. They would check it and get it to work...intermittently. Finally the manufacturer did replace the unit.
Some of the multiple visits to the repair facility were to deal with both of these problems. Bottom line is that there was only one significant problem with the SS; namely the defective water heater. The replacement did work; but the design of those units is definitely sub-standard.
The other two issues (back-up camera and defective batteries) were a result of the decisions made by the dealership. My 2015.5 Unity is from the same dealership. I'm pleased to report that their service manager has been replaced; along with some other personnel. A few minor issues with the Unity have been dealt with promptly and with a much improved attitude.
There was one additional problem. Twice the Pioneer navigations system would not power-up. After driving for 10-20 minutes, it would suddenly come alive with music and with navigation commentary. I had no back-up camera until the system activated. During two visits to the dealership, they refused to replace the unit for the usual "no visible failure" reason.
I finally paid a $200 deductible to have the unit replaced using my extended warranty coverage (not the factory warranty).
During "campfire conversations" at various RV parks, I've learned that most RV owners experience problems at the outset. The rather universal comment is that the dealers don't much care once you're off the lot. I do believe that LTV is one of the better products.
Winnebago 2016 Via 25P