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03-11-2019, 06:56 AM
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#1
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Senior Member
Join Date: Mar 2017
Location: Sarnialabad, Peoples Republik of Canuckistan
Posts: 2,225
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RECALL: 2012 - 2018 Winnebago ERA - overhead cabinet may detach
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2018 (2017 Sprinter Cab Chassis) Navion24V + 2016 Wrangler JKU (sold @ ????) - 2016 Sunstar 26HE (sold @ 4600 miles) - 2002 Roadtrek C190P (sold @ 315,000kms)
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03-11-2019, 07:57 PM
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#2
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Junior Member
Join Date: Jun 2018
Location: Fort Worth
Posts: 5
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Recall
Mine is being fixed now. Should be picking up Smokie tomorrow with recall complete.
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03-12-2019, 11:11 AM
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#3
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Senior Member
Winnebago Owners Club
Join Date: Jul 2017
Location: Plattsburgh, NY
Posts: 235
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Well, I read the recall and as usual when decyphering Mercedes and now Winnebago literature, I have no idea what they are talking about. Where is the "overhead cabinet shelf"? I guess there are 5 overhead cabinets in my ERA, one over the settee, one over the galley unit and three over the beds. Just to which one are they referring. Anyone know?
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03-12-2019, 11:19 AM
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#4
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Senior Member
Join Date: Mar 2017
Location: Sarnialabad, Peoples Republik of Canuckistan
Posts: 2,225
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Does this give you a clue? Sounds like it's a forward cabinet. Why not contact them and ask?
January 17, 2019 NHTSA CAMPAIGN NUMBER: 19V042000
Overhead Cabinet May Detach
If the cabinet shelf detaches, contents from the cabinet may hit and/or distract the driver, increasing the risk of injury or a crash.
NHTSA Campaign Number: 19V042000
Manufacturer Winnebago Industries, Inc
Components EQUIPMENT
Potential Number of Units Affected 3,351
Summary
Winnebago Industries, Inc. (Winnebago) is recalling certain 2012-2018 Winnebago ERA motorhomes. The overhead cabinet shelf may have been improperly attached, allowing the cabinet face to detach and fall into the cab area.
Remedy
Winnebago will notify owners, and dealers will install two support brackets, additional screws, and a maximum capacity warning label, free of charge. The manufacturer has not yet provided a recall start date. Owners may contact Winnebago customer service at 1-641-585-6939 or 1-800-537-1885.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
7 Affected Products
2 Associated Documents
Request Research (Services fees apply)
__________________
2018 (2017 Sprinter Cab Chassis) Navion24V + 2016 Wrangler JKU (sold @ ????) - 2016 Sunstar 26HE (sold @ 4600 miles) - 2002 Roadtrek C190P (sold @ 315,000kms)
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03-13-2019, 08:21 AM
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#5
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Senior Member
Winnebago Owners Club
Join Date: Jul 2017
Location: Plattsburgh, NY
Posts: 235
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Quote:
Originally Posted by Winterbagoal
Does this give you a clue? Sounds like it's a forward cabinet. Why not contact them and ask?
January 17, 2019 NHTSA CAMPAIGN NUMBER: 19V042000
Overhead Cabinet May Detach
If the cabinet shelf detaches, contents from the cabinet may hit and/or distract the driver, increasing the risk of injury or a crash.
NHTSA Campaign Number: 19V042000
Manufacturer Winnebago Industries, Inc
Components EQUIPMENT
Potential Number of Units Affected 3,351
Summary
Winnebago Industries, Inc. (Winnebago) is recalling certain 2012-2018 Winnebago ERA motorhomes. The overhead cabinet shelf may have been improperly attached, allowing the cabinet face to detach and fall into the cab area.
Remedy
Winnebago will notify owners, and dealers will install two support brackets, additional screws, and a maximum capacity warning label, free of charge. The manufacturer has not yet provided a recall start date. Owners may contact Winnebago customer service at 1-641-585-6939 or 1-800-537-1885.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
7 Affected Products
2 Associated Documents
Request Research (Services fees apply)
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This morning I called Winnebago customer service, a very helpful gentleman confirmed that this is about the cabinet over the two front seats. He said that the screws holding the floor of the cabinet were working loose on some vehicles. Whew! My screws are tight and floor of cabinet is secure so I will get recall done at a convenient time, rather than as an emergency.
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03-13-2019, 04:02 PM
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#6
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Senior Member
Join Date: Mar 2017
Location: Sarnialabad, Peoples Republik of Canuckistan
Posts: 2,225
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Quote:
Originally Posted by 604eholston
This morning I called Winnebago customer service, a very helpful gentleman confirmed that this is about the cabinet over the two front seats. He said that the screws holding the floor of the cabinet were working loose on some vehicles. Whew! My screws are tight and floor of cabinet is secure so I will get recall done at a convenient time, rather than as an emergency.
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It does seem like an odd reason for a recall, but you know what happens.
Glad you're not in emergency mode over it.
Good luck.
__________________
2018 (2017 Sprinter Cab Chassis) Navion24V + 2016 Wrangler JKU (sold @ ????) - 2016 Sunstar 26HE (sold @ 4600 miles) - 2002 Roadtrek C190P (sold @ 315,000kms)
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03-14-2019, 06:39 PM
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#7
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Junior Member
Join Date: Jun 2018
Location: Fort Worth
Posts: 5
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Recall Photos
Here what the parts look like. A Sticker and 2 l brackets with 8 screws each.
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03-14-2019, 07:26 PM
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#8
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Senior Member
Join Date: Mar 2017
Location: Sarnialabad, Peoples Republik of Canuckistan
Posts: 2,225
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Wonder why they added the brackets/screws? They could have gotten away with just the warning sticker.
Just kidding. Looks like an easy DIY, if you don't want to waste an hour in the waiting room, and the drive time to/from the dealer.
__________________
2018 (2017 Sprinter Cab Chassis) Navion24V + 2016 Wrangler JKU (sold @ ????) - 2016 Sunstar 26HE (sold @ 4600 miles) - 2002 Roadtrek C190P (sold @ 315,000kms)
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03-18-2019, 07:48 AM
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#9
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Senior Member
Join Date: Mar 2004
Posts: 300
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This cabinet and these screws? The part about the shelf detaching and the face falling is a bit confusing.
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Dave
2018 Era 170A
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03-19-2019, 09:24 AM
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#10
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Senior Member
Winnebago Owners Club
Join Date: Jul 2017
Location: Plattsburgh, NY
Posts: 235
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Well, glad I am not the only one confused. Picture on recent post helps as does location of the brackets, looks like they, are supporting the bottom shelf of the cabinet over the driver and passenger seats. Yes, I think you have answered "which screws" My cabinet is enclosed so that there is a vertical "face" with a door on the after edge of this cabinet. (The bottom one)
Will get repair appointment at Knoxville Mercedes dealership, over 120 miles away because work will be free and want to see the super fancy, deluxe facility, couldn't afford to pay for work there, an excuse to go.
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03-21-2019, 10:12 AM
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#11
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Senior Member
Join Date: Mar 2004
Posts: 300
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As we are packing to head north today and my wife was a bit panicked about using the cabinet in question, I took a good look at things. It appears the face is attached to the bottom using a pin and lock mechanism like you see on much of the customer assembled furniture. There seem to be only two, one at each end. The extra brackets seem to attach from the inside on either side of the door providing a sure connection should the factory locks come loose. I tried to explain this in the picture, hope it makes sense. This is an easy DIY fix saving a trip to a dealer.
__________________
Dave
2018 Era 170A
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