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Old 03-20-2018, 07:56 AM   #1
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55* wheel cut issues on XCM Chassis

We are currently at the Freightliner Oasis Service Center in Gaffney, S.C. One of the issues I have had with our coach since it was new was how difficult it is to turn the steering wheel to get the full 55* cut in either direction. On the test drive with the service technician, I had him put the D in gear, release the parking break with his foot on the brake pedal. Let the coach roll slowly forward then turn the wheel fully to make a left turn. He turned the wheel until it resisted, the wheels were cut about 40* to the left. We then rolled forward some and I had he really tug on the wheel to the left, the wheel begrudgingly turned another 3/4 to 1 revolution. We stopped the coach and the wheels were fully (55*) pointed to the left. We ran the same experiment to the right with the same result.

The technician and his team leader went and tested two other coaches on the XCM chassis, solid axle, with disk brakes and both of them also hung at about 40* and required considerable physical effort to turn the wheels to the full 55*. As this was at the end of the work day, no solution has been found. My technician has contacted the engineering staff over at the Freightliner factory, and tomorrow he and the engineer(s) will look over my coach and see if they can determine the relationship between the binding in the steering wheel and the application of light force on the disk brakes.

I'll post more information as it become available. This could possible turn into a recall of a fair number of Freightliner XCM chassis with solid front axles and disk brakes.
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Old 03-20-2018, 07:21 PM   #2
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Should be interesting to see what they find.
Bill
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Old 03-22-2018, 02:21 PM   #3
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I have the same issue with my xcr chassis. I turn to negotiate a tight corner and the wheel stops then I hit a little bump and I'm able to turn it quite a bit further. This happens in both directions.
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Old 03-23-2018, 03:20 AM   #4
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Gaffney finished our coach yesterday. They adjusted the steering stops and that cured 98% of the binding I was experiencing. Now there is only slight binding when doing a full cut to the right. The last 1/4 turn is slightly harder to turn. I'm happy with the adjustment results. Looks like I was being a bit of an alarmist in suggesting this could be a recall issue. Two thumbs up for the Gaffney Freightliner Oasis Service Center!
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Old 03-28-2018, 07:49 PM   #5
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Thanks for reporting back on the fix.
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Old 03-29-2018, 04:55 AM   #6
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I have doubts on my XCR chassis also. There has been several turns that I could not make without backing up a foot or so.

Would this adjustment be a warranty issue? Also how could I check this myself to see if my tires turn 55 degrees or not?
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Old 03-29-2018, 06:29 AM   #7
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One more thing to add to the list when i am at the factory in Oct.
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Old 03-30-2018, 10:16 AM   #8
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Quote:
Originally Posted by reubenray View Post
I have doubts on my XCR chassis also. There has been several turns that I could not make without backing up a foot or so.

Would this adjustment be a warranty issue? Also how could I check this myself to see if my tires turn 55 degrees or not?
I think due to the fact I had first taken my rig to a non-Freightliner facility to correct the problem, I had to pay Freightliner to align the coach.

To see if you're tires are turning the full 55*, park the rig on dirt. Turn the wheel fully CCW, draw a line in the dirt on the outside edge of the left tire. Do the same for the full CW on the right tire. Straighten the steering wheel. Mark the dirt with the outside edge of both front tires. Extend the four lines until they cross, get a protractor and measure the angle on each tire.
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