Questionable service

[bbowings]

I stoped at Tom Nehl freightliner to have my exaust brake looked at. After five hours they couldn't figure it out. They left some elrctrical panels open and they cut a hole in my storage unit to access a fuse panel that could be accessed from underneath. My question is aren't they suppose to ask permision to cut a whole in your storage unit before they do it? Has anyone else ever had this done?

[Fastcar]

What I have found is that the function of the exhaust brake is for the most part a Cummins and a Allison issue.

I'd be screaming if folks started cutting holes.

[MaverickBBD]

You should do a review of rvservicereviews.com and let the dealer know that you did and of your dissatisfaction. You can also contact Freightliner as they have a customer service quality assurance rep. Unfortunately Freightliner can't do much about it other they notify the dealer as each dealer is a franchise.

[Bob Reed]

I put over 60K on an '07 FL chassis in just under 3yrs.and have found that nearly all of the FL dealers-[oasis too] are not interested in fixing a MH chassis.I have spent days-really days sitting in dealer lots waiting for some one to 'look at' what may be wrong w/my coach.You are far better off finding out on your own which part/parts are bad/broken and seek help from that particular mfg.at their shop--engine,trans etc. As for chassis problems I prefer a private repair shop that wants to fix it and has mechanics, not computer geeks that can't or don't want to get dirty.

[Gary RVRoamer]

Or go to the Freightliner Custom Chassis Factory Service Center in Gafney, SC. They only do motorhome chassis there, and they won't let you down.

[joerobb]

Never heard of someone cutting a hole in a compartment. If you are close to Canton Ohio Young Freightliner is the best I have used. It is not a fancy Oasis but they do quality work.