We had a malfunction with a day/night shade right after we picked up our unit. The only way we found to deal with it was to take out the wooden plugs and remove the legs and then top valance by removing the screws. Then you can easily access the shade, remove it and replace with a new one.
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Karen & Ed Dooks
Lexington, MA
NW F33-RLSSS VIN #811
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