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Old 07-19-2016, 08:57 AM   #1
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Cougar LCI power awning pulls away at mounting rail when rolled up

We have a 2015 Cougar 326srx with LCI power awning. Awning was loose on both ends from the factory where the rail meets the side of the Cougar. Its been tightened, more screws added and every time its rolled up it pulls the mounting rail out and away from the side leaving a gape on both end. Keystone has refused warranty at this point saying that we are over extending the awning which can be done it just rolls backwards in that case. I looked at a few other Cougars from the same year with LCI awnings and they are coming loose as well. I suggest if you have a LCI Awning you look at the mounting rail for it pulling away.
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Old 07-23-2016, 12:46 PM   #2
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Awning

Quote:
Originally Posted by johnsdeere View Post
We have a 2015 Cougar 326srx with LCI power awning. Awning was loose on both ends from the factory where the rail meets the side of the Cougar. Its been tightened, more screws added and every time its rolled up it pulls the mounting rail out and away from the side leaving a gape on both end. Keystone has refused warranty at this point saying that we are over extending the awning which can be done it just rolls backwards in that case. I looked at a few other Cougars from the same year with LCI awnings and they are coming loose as well. I suggest if you have a LCI Awning you look at the mounting rail for it pulling away.
I would like to offer you a solution. But mine keeps pulling away. One of these days CW will not have any place to reattach it. It is not from over extending. It has the same pull through out its cycle. Once it reaches the end it just rolls under and comes back. It could be from once the awning has reached the 5er it continues to pull. Thus trying to pull away from the body. A manufactures design defect. It should have a stop pulling shut off.
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Old 07-27-2016, 07:48 AM   #3
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This is good to know... I keep the door open so I can hear/see it... Then I stop . I'll watch closer now...
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