Community Forums

Denson · 01-21-2018, 12:28 PM

Hi everyone,

I am brand new RV owner (1st day). I bought a 36’ class A Travel Supreme. I rolled out the drivers side (living room) slide and it will not retract. Does anyone know how to manually retract? The motor does have power but it makes a sound like clutch is slipping.

fpresto · 01-21-2018, 12:43 PM

Are you following the procedure in your owners manual? On mine for example, the key must be in the ignition to extend or retract the slides. Yours may be different but the first step is to make sure you are following the correct procedure. Then start troubleshooting.

Dav L · 01-21-2018, 12:45 PM

Are there slide locks to release before the motor will move the slide?

**CLIFFTALL** · 01-21-2018, 12:51 PM

Welcome to the forum. I’ve moved your post to our Travel Supreme section to get some owner input. Good luck.
Cliff

Denson · 01-21-2018, 12:59 PM

Quote:

Originally Posted by fpresto

Are you following the procedure in your owners manual? On mine for example, the key must be in the ignition to extend or retract the slides. Yours may be different but the first step is to make sure you are following the correct procedure. Then start troubleshooting.

I followed the manual and the instructions from the seller. It starts to retract then starts clicking real loud like clutch not catching.

Denson · 01-21-2018, 01:01 PM

No slide locks

Tha_Rooster · 01-21-2018, 01:36 PM

Sometimes my slide sweeps get hung on the windows and they want let it come in.

okie143 · 01-21-2018, 02:58 PM

Just an idea as I had my living room slide go out and start to come in then stop. Motor keep doing what you described.

I used a flashlight and looked under the front of the slide, inside the coach, and found the slide was hitting, in three places, the fiberglass runner piece, the one the slide comes in on before leveling out.

I had to take a screw driver and chip the little lip off the fiberglass runner piece and never had a problem since.

This can happen if your coach isn't level or you haven't deployed your leveling legs to hold the coach steady. The frame can twist ever so slightly being out of level and cause this to happen.

Hope this helps.

edyktz · 01-21-2018, 09:02 PM

I had that same thing happen. I had to get a new motor. You can manually bring the slide in with 2 long screwdrivers and several people to bring it in. You will find a rod with a hole in each end in the lower compartment where the slide motor is. It will be a lot of work but can be done. I was at a rv park and I ordered a motor from the manufacturer and had it shipped to me and I put it in. Good luck.

The Driver · 01-22-2018, 07:11 AM

Quote:

Originally Posted by Denson

Hi everyone,

I am brand new RV owner (1st day). I bought a 36’ class A Travel Supreme. I rolled out the drivers side (living room) slide and it will not retract. Does anyone know how to manually retract? The motor does have power but it makes a sound like clutch is slipping.

No clutch...an electric controller starts & stops that motor. On my 06 TS, the slide controllers are all down under the driver in the small outside compartment ahead of the front wheel.

Does your problem slide go down a small ramp as it finishes going out? Mine does, so the lip inside is flush with the floor. Biggest slide, too.

That means it has that ramp to go up as it starts back in. Major electric load. I make sure I'm plugged into shore or genny running when I bring in that slide.

My controllers have a *very small* screw near where the plugs are, which adjusts the power the controller will send to that motor.

If you turn it clockwise *very slightly*, maybe just 1/8th of a turn, that might give your slide the power to go up the ramp. I lift & pull on my dining table to assist that initial effort.

Denson · 01-22-2018, 11:28 AM

Thank you for the advice. I called Klauber (slide motor manufacturer) and described the event. They advised that these motors are direct drive and do not have a clutch. They said one of the gears is broken if it does what I said. They are shipping a new one today! Hope that cures it!

Denson · 01-23-2018, 09:07 PM

Thank you everyone. I replaced the slide motor today and it is fixed. Hope to run into you at the parks!

f15epilot · 01-26-2018, 09:21 AM

I think what you experienced was similar to mine. Check my previous post on the topic. The drive great inside the motor transmission separates from the driven shaft. I, too, replaced the motor. I dismantled the old one and had the gear/shaft welded back. Now I have a spare. The manual retract on mine requires a couple 1" box-end wrenches or large adjustable wrenches to turn the tubular bars that drive the gears. If the motor fails, not the gearing, then the locking brake will still hold--you have to pull the pins on both sides of the motor so the tubes can turn. If the gears inside are the issue, then likely you can turn the tubes as the brake uses the gearing to keep the drive tubes from turning. Note, once retracted, if the braking mechanism is disabled (pins pulled or gearing stripped), you need to lock those tubes from turning or the slide can extend while driving. That can be done with slide locks or a pair of ViseGrips clamped onto the tubes in the bay. Glad you got your rig going.