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02-24-2019, 05:58 PM
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#1
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Junior Member
Join Date: Jan 2018
Posts: 5
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Direct TV
Does anyone have any suggestions on how not to be on the phone with these crazy People from who knows where ,trying to be nice ,when you travel to another state to get your direct tv connected!
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02-24-2019, 06:14 PM
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#2
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Senior Member
Join Date: Jul 2014
Posts: 35,438
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Quote:
Originally Posted by jjourney
Does anyone have any suggestions on how not to be on the phone with these crazy People from who knows where ,trying to be nice ,when you travel to another state to get your direct tv connected!
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Give them an address at the Toms River Yacht Club, NJ. zip 08741.
Then you get the NY network stations ( ABC, CBS, NBC, FOX east feeds ) everywhere.
Then never call again.
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02-24-2019, 06:15 PM
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#3
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Junior Member
Join Date: Jan 2018
Posts: 5
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Just frustrated on phone over an hour nothing resolved
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02-24-2019, 06:25 PM
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#4
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Junior Member
Join Date: Jan 2018
Posts: 5
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They have a new process
They want to send a technician out, like talking in a different language, I don’t think they know what an RV is!
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02-24-2019, 11:27 PM
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#5
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Senior Member
Entegra Owners Club Spartan Chassis
Join Date: Feb 2010
Posts: 4,245
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Log on to your DTV on-line account ad try the "chat" feature. Ask to have your "service address" changed.
IF you get connected to a tech who knows what to do, it'll be a 5 minute process.
IF you don't get satisfaction in 5 minutes, just close the chat, wait a minute and try again.
Be prepared to provide a physical address (including county).
The suggestion to change your service address to one in the greater NYC or LA area will result in being connected to either NYC (east coast) or LA (west coast) feed anywhere in the USA.
Take care,
Stu
__________________
"I would rather have questions that can't be answered than answers that can't be questioned."
2018 Anthem 42DEQ
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02-25-2019, 04:11 AM
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#6
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Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 31,729
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Quote:
Originally Posted by jjourney
They have a new process
They want to send a technician out, like talking in a different language, I don’t think they know what an RV is!
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Follow Twinboat's advise and you will never have to call again. Or the RV resort in Venture for the LA national feed. For true locals the antenna will work in most areas.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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02-25-2019, 10:04 AM
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#7
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Senior Member
Entegra Owners Club
Join Date: Oct 2009
Posts: 2,193
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Quote:
Originally Posted by 777 Driver
Log on to your DTV on-line account ad try the "chat" feature. Ask to have your "service address" changed.
IF you get connected to a tech who knows what to do, it'll be a 5 minute process.
IF you don't get satisfaction in 5 minutes, just close the chat, wait a minute and try again.
Be prepared to provide a physical address (including county).
The suggestion to change your service address to one in the greater NYC or LA area will result in being connected to either NYC (east coast) or LA (west coast) feed anywhere in the USA.
Take care,
Stu
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X2. See my thread on "A different DTV Story" Worked like a charm and I am getting the local stations and can record vs OTA.
DW prefers to hear the local news - I guess to know where to shop.....
__________________
Cheryl and Emerson missing Rascal but loving our new buddy, Winston
Sadly Coachless
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02-25-2019, 03:00 PM
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#8
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Junior Member
Join Date: May 2018
Posts: 2
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Dish Network offers local channels update via their app, works great.
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02-25-2019, 03:04 PM
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#9
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Senior Member
Join Date: Jun 2006
Location: Dallas,OR
Posts: 4,584
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Welcome to the joys of AT&T. Best suggestion I can make, DUMP them and go with Dish.
__________________
Don and Lorri
Resident Dummy. 
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02-25-2019, 03:17 PM
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#10
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Senior Member
Newmar Owners Club
Join Date: Jun 2015
Location: Cajun Country, Louisiana
Posts: 250
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I’m at the end of my ropes with (In) DirectTV. I spent 55 minutes on the phone with these overly “complementary” people who all sound the exact same.”Sally’s” reply at the end of the conversation was to try and sell me sort of extended maintenance plan or to send a service tech ($99) to my home. She was clueless as to my location and needless to say, nothing resolved. I’m going to cancel my subscription, rely on my Winegard antenna and make sure to have a DISH system installed on any new coach that I get.
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02-25-2019, 03:41 PM
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#11
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Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 31,729
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Quote:
Originally Posted by Jbub
Dish Network offers local channels update via their app, works great.
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I stream my locals from home with the app and it does work great, but can you stream the locals where you are located?
I am also one that like to have the locals where we are staying to see what is going on in the area.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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02-25-2019, 10:19 PM
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#12
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Senior Member
Join Date: Mar 2015
Posts: 195
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First off , I HATE DIRECTV , with that said since AT&T took over all calls are offshore foreigners who don't have a clue about the American dream of Rving.
Dump directv as soon as you can save yourself a heart attack every time you move. WORST COMPANY IN USA ......
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02-25-2019, 10:25 PM
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#13
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Senior Member
Join Date: Mar 2015
Posts: 195
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Caution there's a $200 fee for that even if they don't come . Had a hell of a time getting a refund and now after 1year you get a $7/ month reciever fee and paying,Florida tax and fees on a service address not billing address.
BUYER BEWARE
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02-26-2019, 02:00 AM
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#14
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Senior Member
Join Date: Jun 2011
Location: FL
Posts: 11,451
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IF you are on their new billing system you are sunk. Unless something has changed recently.
Just do a search in the little green google box above and you will come up with hundreds of pages.
I was promised the moon including conference calls. Never happened.
__________________
Certified Senior Electronic Technician, Telecommunications Engineer, Telecommunications repair Service Center Owner, Original owner HR 2008
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