George I have nothing but positive things to say about the folks at Entegra Coach. All of our issues were handled. We looked at several manufacturers but chose Entegra Coach and we couldn't be happier. I have not seen a negative comment about customer service. They have in my view exceeded normal expectations and are totally committed to customer satisfaction and that's the way it should be when you are spending that kind of money. I priced coaches at several dealers including most of those mentioned on these threads. We bought strictly based on price. We have no dealers near us in Newfoundland in Eastern Canada so the convenience of service support near home by the selling dealer was not a consideration for us. We did several months of hard negotiating and in the end we bought from RV Direct and picked up our coach at RV One in Orlando. RV Direct was more than $4,000 cheaper than the next best price and I found Robin McCracken to be very knowledgable and patient with this inexperienced (Class A wise) RV'er. I also several times contacted the manufacturer with various qusetions and found them to be quite prompt and very helpful. Based on my personal experience I would highly recommend Entegra Coach to anyone looking to buy a Class A. I will post a separate reply here talking about my experience regarding in-floor heating. This is an example of why I think these guys are great.
2017 Entegra Coach Anthem 44B/450 Cummins/Spartan