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Old 09-15-2019, 01:55 PM   #1
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Entry step stuck part way out wonít open or close

Step stuck part way out.

I have reset salesman switch, checked fuse

Not sure what to do next
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Old 09-15-2019, 02:00 PM   #2
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Do you know the manufacturer of the power step ?
Stopped part way usually means the mechanism is bound up , and the controller shuts down to prevent damage to the motor.
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Old 09-15-2019, 02:04 PM   #3
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Step mfg Kwikee

I am going to check what is binding it
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Old 09-15-2019, 02:07 PM   #4
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Spray some silicone spray on all moving parts. Dirt can keep it from folding completely.
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Old 09-15-2019, 02:12 PM   #5
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Also , multiple fuses involved in the step operation .
Attached Files
File Type: pdf Kwikee troubleshooting.pdf (392.4 KB, 2 views)
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Old 09-15-2019, 02:23 PM   #6
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Many times the plastic gears on those will strip and motor needs to be replaced. Usually happens when people get on step before it is completely extended. Donít ask me how I know.
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Old 09-15-2019, 02:30 PM   #7
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Issue is the motor. Stripped gear
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Old 09-15-2019, 03:29 PM   #8
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Quote:
Originally Posted by Harleydeal View Post
Many times the plastic gears on those will strip and motor needs to be replaced. Usually happens when people get on step before it is completely extended. Donít ask me how I know.
yup me to, mine darn near killed me as it retracted as i stepped down on it and off i went to the ground.
plastic gear in the lock mechanism failed.


i have a pic somewhere, but camping world had one in stock
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Old 09-15-2019, 09:24 PM   #9
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I got a new replacement on Amazon
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Old 09-15-2019, 10:22 PM   #10
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I carry a spare step motor now with me because of its reliability issues. I've had three fail on me (2 on the Allegro and one on previous MH). It's a royal pain having one go out on you when you are on the road.
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Old 09-16-2019, 07:35 AM   #11
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Quote:
Originally Posted by philnail View Post
I got a new replacement on Amazon

Can you post the link to it from Amazon?


Thanks...


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Old 09-17-2019, 09:14 AM   #12
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Kwikee 676061 Motor Replacement Kit https://www.amazon.com/dp/B005G21JP2..._hOoGDb1BWACX4
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Old 09-17-2019, 10:38 PM   #13
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Curious...how do you post a pdf to the forum?

I have wanted to do this in the past, but have not been successful.

Quote:
Originally Posted by Skip426 View Post
Also , multiple fuses involved in the step operation .
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Old 09-18-2019, 08:18 AM   #14
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post a pdf the same way you would post a jpeg or bitmap file.

"manage attachments" and upload the file. Its right below the message window where you are typing your reply.
Attached Thumbnails
Click image for larger version

Name:	manage.PNG
Views:	10
Size:	90.6 KB
ID:	260709  
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