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Old 06-17-2016, 08:59 AM   #1
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Generator repair rip-off?

Howdy, I'm new to Entegra and this Forum but have read several helpful posts. So here is a question for y'all. I just had a fuel line replaced on the Onan 10000 generator in my 2014 Aspire. The service center said they needed to pull the generator out to replace the fuel line. Was that necessary, or were they just in need of an additional$400.00?
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Old 06-17-2016, 09:16 AM   #2
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Do you know where the fuel line is routed? Removing the generator or pulling it out on rails is often a first step in even simple procedures. The RV manufacturer tucks components where they fit and take up the least space, they don't think of service or repairs down the road.

Unless you are prepared to do repairs yourself, you'll have to hand over your wallet for someone else to do the job. A yacht is a hole in the water you pour money into, an RV is the same but on land.
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Old 06-17-2016, 09:18 AM   #3
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Generator repair rip-off?

Quote:
Originally Posted by 2014Aspire View Post
Howdy, I'm new to Entegra and this Forum but have read several helpful posts. So here is a question for y'all. I just had a fuel line replaced on the Onan 10000 generator in my 2014 Aspire. The service center said they needed to pull the generator out to replace the fuel line. Was that necessary, or were they just in need of an additional$400.00?

They could have done it while mounted on the slide but practically the access is much more difficult and actually might have cost more labor $$$ because of the extra time. You probably got a better job since they did it without access being compromised.

Did they have any explanation as to why you needed a new fuel line on a practically new unit?
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Old 06-17-2016, 09:52 AM   #4
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I had a fuel leek in front and towards the right rear under the generator. I was told they had to remove the cover to diagnose the problem and in order to do that they needed to remove the generator. They did discover a damaged fuel line which they replaced.
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Old 06-18-2016, 12:49 AM   #5
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They prolly put everything back better that's if anything was loose. also they were able to get a good look at the beast and tighten stuff and reroute wires and what not. I personally think it was a decent investment. Just sayinn.
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Old 06-18-2016, 02:48 AM   #6
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sorry about Your luck

Quote:
Originally Posted by 2014Aspire View Post
Howdy, I'm new to Entegra and this Forum but have read several helpful posts. So here is a question for y'all. I just had a fuel line replaced on the Onan 10000 generator in my 2014 Aspire. The service center said they needed to pull the generator out to replace the fuel line. Was that necessary, or were they just in need of an additional$400.00?
I think You were treated well so suck it up .$400 is a fair price for that repair after all if left for a longer time You may have had a fire and lost Your Entegra...
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Old 06-18-2016, 04:20 AM   #7
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Was the fuel line not covered under Onan's warranty? It's probably on the Entegra side, which would be 2 years. A question worth asking.

Generators are one of those items that you can work on them yourself, or you need the expertise of a shop. Once it goes to the shop, you are at there mercy.
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Old 06-18-2016, 06:57 AM   #8
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This is only a general sense, but the charge was probably legitimate, particularly if the problem was behind the genny. If the shop had a pit where you could drive over and get up behind the genny, that might have avoided the genny pull, but working behind that darn genny with it still in there would be a real PITA.

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Old 06-18-2016, 07:20 AM   #9
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Really happy they found and fixed the fuel leak. I would not mind them pulling it to make sure everything else is secure, especially the fuel line.
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Old 06-18-2016, 12:29 PM   #10
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i think they told him they couldn't get the cover off without removal. Prolly wont say that unless its true next time crawl under and look. I Would have Just Sayinn
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Old 06-19-2016, 06:30 AM   #11
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Thank all of you for your help. If any of you will be at the gathering in Springfield, maybe we can meet.
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Old 06-19-2016, 07:37 AM   #12
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If your gen is not on a slideout you WILL have to drop it to do just about anything to it except change oil and filters. You can't get the covers off.
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