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Old 05-26-2018, 03:21 PM   #1
Join Date: Feb 2013
Location: Cleveland Ohio
Posts: 46
Mid-Ship Vega touch screen dark?

Picked up our 17 CS from storage a few hours ago, we are parked in a parking lot nearby to meet friends, not hooked up to anything, walk to the back to begin opening slides, turn on A/C, etc and the screen is dark.
Does anyone have any ideas?
Is there a Firefly or Entegra Customer service # to call, or am I relegated to putting her back in storage?
Any help is greatly appreciated!

John & Maria

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Old 05-26-2018, 03:28 PM   #2
Petek's Avatar
Entegra Owners Club
Spartan Chassis
Join Date: May 2016
Location: League City, TX
Posts: 38
If you haven't already done so try turning off the 12 volt master switch by the entry door for a minute. Sometimes cycling the system will correct the problem.

2017 Entegra Cornerstone
2011 Jeep 70th Anniversary 2012 HD FLTRXSE
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Old 05-26-2018, 03:42 PM   #3
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Join Date: Apr 2007
Location: SW FL
Posts: 19,515
If needed Entegra after hours service number is 574-361-0034. Is your Vega Touch up to date? There have been several update, but I don't know the latest.
Chuck in SW FL
A "Digital" 2019 Cornerstone "B"
A "Classic" 2014 Anthem 42 RBQ---Sold
2016 Colorado Z71 PU
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Old 05-26-2018, 04:20 PM   #4
Join Date: Feb 2013
Location: Cleveland Ohio
Posts: 46

You're a gentleman and a scholar, in my haste to get going earlier I had turned off the main switch, got back to the Coach, hit switch and walla.....Vega touch.
Thank you for the Customer service #, it is in my phone now, hopefully never to be used again.

JUst to let everyone know,
I had E-mailed Saint Joyce and w/in minutes had a response from her directing me to the C/S #.

I can only hope that moving forward I can be of assistance to someone in their time of need, although my MBA in "glamping" has just begun and I have a lot to learn

Thanx again!

John & Maria
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