Quote:
Originally Posted by Flanz
I've been following this post as well as others on this subject. I don't agree with others that say considering the other things that could go wrong this is okay. After paying $200K+ I'd be a little upset. If I had new cabinets put in my house and this happened you can bet I'd get the cabinet company/installer over real quick.......JMHO.
Has anyone got Entegra CS involved? Any comments from them?
-paul
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Stained surfaces that wear, as mentioned by another OP are not uncommon in many coach brands or house cabinetry. My understanding from the other thread discussing is that Entegra re-stains the finishes showing wear, so they are obviously aware.
From a woodworking perspective, stained surfaces that are not varnished or shellacked will wear in this way. If the manufacturer is using hardwoods, the stain is only going to penetrate a small amount into the wood. You have an alternative choice of veneers on the high end coaches (edges do wear in a slower process, in a different way but are significantly more expensive to repair). The coach lines that put a surface over the stain run about 300-500k more (Essex, King Aire, Foretravel). The fancy veneers run about 1-1.7M more.
Not sure what you'd like Entegra CS to say, but unlikely that they'll say anything in this forum as from what I understand, they deal with issues with individual owners and they fix them cheerfully. That's why I am leaning that way, although Newmar appears to have the same responsiveness and I do like the varnished wood at the Essex level and higher.
Have you had this problem in your Entegra and how old is it/how much use?
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