 |
|
11-18-2019, 08:19 PM
|
#1
|
|
Senior Member
Join Date: Jan 2009
Location: Or-E-gun
Posts: 1,052
|
Rand McNally error
Our Rand McNally is cutting in and out...working/not working intermittently. with that said the rest of the info center seems to be working fine. also, I updated the Rand McNally a month ago which is when we noticed the problems starting. any recommendations as what to do next to correct the problem? would it hurt to re-install the updates? Or??
__________________
2021 Anthem 44F
2022 Rubicon Unlimited
|
|
|
 |
Join the #1 RV Forum Today - It's Totally Free!
iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!
You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!
|
|
11-18-2019, 08:24 PM
|
#2
|
|
Senior Member
Entegra Owners Club
Join Date: Oct 2012
Posts: 3,915
|
Call Riverpark in Elkhart. They will send you a new card.
__________________
Lynn & (Dan in spirit  ) Fur kids Carl & Alvin
Full time - home base is Myakka River Motorcoach Resort in Port Charlotte, FL
2015 Entegra Anthem 44B with HWH Active Air
2021 Grand Cherokee Summit
|
|
|
|
|
11-18-2019, 08:34 PM
|
#3
|
|
Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 31,735
|
Try doing a 12v reboot. It has fixed glitches in my GPS more than once.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
|
|
|
|
|
11-18-2019, 10:49 PM
|
#4
|
|
Senior Member
Join Date: Oct 2012
Location: Louisiana
Posts: 11,537
|
Rand McNally Customer service is pretty good. You say the problem started occurring after you did an upgrade.... that suggests you might have gotten an incomplete or corrupted software download. I would all Rand McNally and see what they can do.... Ive been impressed with them.
Gary
__________________
Gary and Dee, Zowie and Bowie (traveling cat sibs)
2019 Cornerstone 45B, X15-605hp, Imperial, Spartan K3,
2013 Honda CR-V toad, Demco Excali-Bar II,
Demco Baseplate, Demco Toad Light system, 73 de W5FI
|
|
|
|
|
11-19-2019, 05:59 AM
|
#5
|
|
Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 31,735
|
There was also a trick the worked on the Classic GPS. Remove the card, turn on the GPS and wait for it to asked for the card. Insert the card and let the unit do a hard reboot. That was passed on from Riverpark that someone posted. If still having problems, I would try a reload of your card. If your computer timed out during the updating of your card, do the update again. If the unit worked good up until the update, I would look at any of the update problem, reboots, reloads, etc.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
|
|
|
|
|
11-19-2019, 08:18 AM
|
#6
|
|
Senior Member
Join Date: Jun 2014
Location: Pollock Pines, CA
Posts: 1,105
|
I agree with Gary and Debbie...corrupt SD card, call Riverpark, they're great folks and will work with you to resolve.
Riverpark 574-522-7781
__________________
John Arenz N6YBH
2017 Cornerstone 45B, 2012 JK Rubicon in tow
2014 Anthem 44B (sold)
|
|
|
|
|
11-19-2019, 09:32 AM
|
#7
|
|
Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 31,735
|
Please let us know what the problem was. I am curious if I have to learn the new models all over again, or if the fixes from the Classic still work.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
|
|
|
|
|
11-19-2019, 09:43 AM
|
#8
|
|
Senior Member
Monaco Owners Club
Join Date: Oct 2014
Location: Rigby, Idaho
Posts: 3,948
|
My RM GPS was giving me fits. It would not switch to night shade, it would not display speed, it would hang up and get lost. I called RM and they had me reload the software. So far, so good. The trip planner is a bit wonky, but ok.
__________________
Cheers,
TonyMac
2006 Monaco Safari Cheetah 40PMT
|
|
|
|
|
11-19-2019, 09:48 AM
|
#9
|
|
Senior Member/RVM #90
Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 54,794
|
Our RVND7710 has done that and it was the power adapter. I've replaced two of them already and it is out again! 
__________________
Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
|
|
|
|
|
11-19-2019, 11:19 AM
|
#10
|
|
Senior Member
Join Date: Jan 2009
Location: Or-E-gun
Posts: 1,052
|
Quote:
Originally Posted by TonyMac
My RM GPS was giving me fits. It would not switch to night shade, it would not display speed, it would hang up and get lost. I called RM and they had me reload the software. So far, so good. The trip planner is a bit wonky, but ok.
|
This is problems I'm having. Currently reloading updates...per RM .
RM dock says I'm up to date...so calling RiverPark
Update: ran a RM diagnostics and found 3 corrupt files...did a repair which seems to have worked...now will do a live road test to see if problems fixed.
|
|
|
|
|
11-19-2019, 11:36 AM
|
#11
|
|
Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 31,735
|
Quote:
Originally Posted by lp5151
This is problems I'm having. Currently reloading updates...per RM .
RM dock says I'm up to date...so calling RiverPark
Update: ran a RM diagnostics and found 3 corrupt files...did a repair which seems to have worked...now will do a live road test to see if problems fixed.
|
I have had that problem, it was because my computer went to sleep during the update. After that I made sure I stayed at the computer, got on the forum, etc until the update finished. Hope that is the simple fix.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
|
|
|
|
|
11-19-2019, 11:39 AM
|
#12
|
|
Senior Member
Winnebago Owners Club
Join Date: Sep 2009
Location: Spring Branch, TX
Posts: 2,987
|
When getting ready for my last trip I wanted to update maps as it's been a while. Usually, when I load in my trip plan from the RM Trip Planner it also updates maps. The dock software kept telling me my maps were up to date. But the Xite system kept warning of out of date maps.
I called Riverpark and they walked me though deleting on file on my SD Card. Then the next time I loaded the card in the computer it recreated the missing file and updated the maps. I should have noted the file name, but didn't, it was some config file in the RM Maps folder.
__________________
2017 Winnebago Adventurer 37F
2016 Lincoln MKX Toad
|
|
|
|
|
11-22-2019, 07:30 PM
|
#13
|
|
Senior Member
Join Date: Jan 2009
Location: Or-E-gun
Posts: 1,052
|
Quote:
Originally Posted by brobox
I have had that problem, it was because my computer went to sleep during the update. After that I made sure I stayed at the computer, got on the forum, etc until the update finished. Hope that is the simple fix.
|
Did another update and diagnostic check on SD card. Rand McNally Dock found 3 corrupt files which it fixed. Took coach out on a test run and all seems fine.
|
|
|
|
|
11-30-2019, 09:57 AM
|
#14
|
|
Member
Join Date: Oct 2013
Posts: 92
|
My unit will come on but the screen is blank, so can't get to different functions, etc. Any ideas on how to fix it??
Thanks
Bob
|
|
|
|
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
Similar Threads
|
| Thread |
Thread Starter |
Forum |
Replies |
Last Post |
|
Fatal error message on Rand McNally navigation system
|
Breezy2006 |
Newmar Owner's Forum |
3 |
03-10-2019 09:38 PM |
|
Rand McNally Dock Error getting updates
|
wlf00 |
Technology: Internet, TV, Satellite, Cell Phones, etc. |
1 |
07-21-2015 10:49 PM |
|
Rand McNally RVND7730 + Rand McNally dock
|
Ray,IN |
Technology: Internet, TV, Satellite, Cell Phones, etc. |
4 |
12-04-2014 03:15 PM |
|
Rand McNally GPS
|
GaryKD |
Technology: Internet, TV, Satellite, Cell Phones, etc. |
0 |
05-11-2011 05:01 PM |
|
Rand McNally TND 700 GPS Pro's & Con's
|
lllkrob |
Technology: Internet, TV, Satellite, Cell Phones, etc. |
2 |
11-18-2010 06:51 PM |
|
|
» Recent Discussions |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Linear Mode
