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Old 05-10-2015, 07:35 PM   #71
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I kept looking for adjustment buttons and was surprised when I didn't find any. I should have studied it more I guess before I bought it. I don't have much of a choice now but to go to a custom shop and see what it's going to cost to have an adjustable lumbar installed.
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Old 05-10-2015, 07:47 PM   #72
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Quote:
Originally Posted by oceanmoho View Post
Robert Long who runs Villa Furniture is one of my dearest friends. I was discussing some of the issues that have been discussed in this thread and on the forum. He is working very close with Tad Jenkins and Pat Carroll to address all furniture concerns in Entegras model years coming up.
Robert is really very concerned, creative and very receptive. He suggested that anyone that is not satisfied with any of Villas existing furniture contact him personally. He will try to personally address any concerns that any of us have. I am sure that anyone contacting Robert will have a very positive experience. His number is 562-404--7955. It really is a pleasure to see that some companies remain passionate about customer service. It is great match with Entegra!!

I just read back and found this post. I'll call this guy and see what he can do.
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