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Old 03-07-2019, 09:13 AM   #1
RayPillar's Avatar
Join Date: Jun 2015
Location: Aurora IL
Posts: 38
Shades not working

My mid ship shades are not working. Reset power several times. Tried to raise shades from different locations. Not even the usual beep from the multiplex control panel. Front shades work and bedroom shades work.
Heading to Stone Mountain ECOA rally tomorrow.

2016 Entegra Anthem DLQ
2017 Suburban
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Old 03-07-2019, 09:17 AM   #2
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Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 21,649
Hopefully Rod from Entegra will be at the rally again this year. Top notch Entegra Tech. Sounds like it is in the multi plex if the reboot did not work.

Chuck in SW FL
A "Digital" 2019 Cornerstone "B"
A "Classic" 2014 Anthem 42 RBQ---Sold
2016 Colorado Z71 PU
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Old 03-07-2019, 09:53 AM   #3
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Check for open breakers at the P-6 panel in bathroom cabinet.

Currently Motorhomeless
2017 Entegra Aspire 44R (bunks) towing 2019 F-350 LB (Sold)
2012 Tiffin Phaeton 40QKH (Our Phaeton was so nice, we bought it twice)
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Old 03-07-2019, 12:44 PM   #4
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Location: East Greenwich, RI
Posts: 1,441
There are several shade control modules on your coach. Each module controls 4 windows and 8 shades (4 day, 4 night) and is networked via the RV-C network. I suspect you have either a bad shade module or it has a broken power or network connection.

Don't know where they all are on your coach. I do know there is one over the entry door but that one controls shades in the front of the coach. A good bet is some of the others may be in the bathroom somewhere.

See page 26 of this document for troubleshooting help.

Call firefly if you can't find them, they should be able to tell you.

Here's a picture of what it looks like, this photo is from a 2016 DLQ over the entry door:

Good luck!
Rob & Linda http://MyQuantumDiscovery.com
2017 Entegra Aspire 44B - 2013 Honda Odyssey
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Old 03-07-2019, 12:58 PM   #5
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They may have lost programming and just need to be reprogrammed again.
2014 Foretravel IH45
1997 Foretravel U295 36'
Houston (Cypress), TX.
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Old 03-07-2019, 10:41 PM   #6
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Location: Aurora IL
Posts: 38
I may have a problem with the power unit that controls those shades and the switch panel. The switch panel will not work when plugged into the network on the distribution panel but the shades won't work either when controlled from another switch. I'll call Firefly in the am.

2016 Entegra Anthem DLQ
2017 Suburban
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