Strange Firefly Power Problems
We stayed at the Sea Mist RV Campground last weekend in Virginia Beach and had a great time. We were heading home on Sunday morning and we were about 5 miles from the campground when I heard an unusual noise from the front of the coach. I asked the co-pilot to look out the window and we discovered that the entry steps were deployed. We had also lost power to the radio amplifier. I pulled over and reset the entire coach (complete power reset) and the stairs still would not go in. I also noticed that the "Net" LED was not lit on the G6 V1 panel inside the driver's front compartment. I reset the DCD panel breakers multiple times and still no joy. No matter what I tried the stairs would not go back in. I eventually had to pull the stair motor and strap the stairs in place. We made it home 5 hours later and still no radio or power to the V1 panel.
I went out to the coach the next day and the V1 panel had power and the radio amplifier was now working but none of the Firefly light switches in the living room/kitchen area would turn on the lights. I was able to energize the lights from the Vegatouch panel and after energizing the lights from the Vegatouch, I was able to energize only the lights that I had energized from the Vegatouch and no others. Very strange.... I contacted customer support and I have not been impressed with the support I have received to date. I would prefer to troubleshoot the problem myself (with assistance of course) to identify the problem before dropping my coach off at a dealer for repairs. I have very little faith in most dealers ability to diagnose anything more than basic issues.
I am also having issues with inverter #2. The inverter while using the batteries will drop power to the living room outlets and then you can hear 3 very loud clicks coming from under the bed. I have checked all the inverter setting in the Vegatouch and nothing seems to be out of order. Also last weekend while connected to shore power and the inverters off, inverter #2 was switching itself on and off and killing power to the living room outlets.
It seems that I may have a Vegatouch/Firefly gremlin. Has anyone worked with Firefly to troubleshoot an issue. Is there someone at Entegra that I should ask for to assist with the troubleshooting?
Thanks
Ted
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2019 Entegra Anthem 44A
2020 Renegade Verona LE
2019 Newmar Mountain Aire
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