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10-26-2013, 08:33 AM
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#1
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Senior Member
Join Date: Jan 2009
Location: Or-E-gun
Posts: 1,052
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Stuck slide out
Right now we are stuck with d/s living room slide stuck in the extended position. Motor clicks but does not turn. Still hooked up to shore power,
Can't find manual that shows how to retract slide manually.
Is there an Entegra site that shows how to retract slide manually?
__________________
2021 Anthem 44F
2022 Rubicon Unlimited
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10-26-2013, 08:43 AM
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#2
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Senior Member
Entegra Owners Club
Join Date: Sep 2012
Posts: 6,695
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If you go to compartment two and look up, you'll see the slide motor. It is elongated round motor with a flat base perpendicular to the ground. On each side you'll see a square tube coming out in both directions. Check first and see if the motor is running and the spindle is moving inside the square tube. If it is, then you've broken the shear pin. Happens sometimes as the slide is heavy. If that is it, then you can insert a bolt, of proper length through the hole, tighten the nut and your in business.
If the bolt is not broken, and the spindle is not moving inside, it could be several things...slide is in a bind or the motor is burnt out. If it is the motor spindle not moving, then you can remove the bolt or shear pin, and with two large crescent wrenches or pipe wrenches of long plumber pliers and use one two hold while cranking in with the other. When you get all the slide all the way in (takes some strength because you are pulling the weight up the ramp at first). When the slide is all the way in or as close as you can get it, reinsert the shear pin in through the box tube on both slides. This will get you home or until you can get a motor.
If the motor spindle is moving and the slide is in a bind, for sure call the after hours number.
Send me a PM if you want to talk through the above...the CS people will likely walk you throughout he same process.
__________________
Dave and Beth
2015 Cornerstone 45J
2020 Ford F-150 Lariat
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10-26-2013, 08:46 AM
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#3
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Community Administrator
Join Date: Aug 2009
Posts: 53,543
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Is this a Power Gear System ?
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Cliff,Tallulah and Buddy ( 1999-2012 )
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10-26-2013, 08:48 AM
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#4
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Senior Member
Join Date: Jan 2009
Location: Or-E-gun
Posts: 1,052
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Quote:
Originally Posted by DSL417
If you go to compartment two and look up, you'll see the slide motor. It is elongated round motor with a flat base perpendicular to the ground. On each side you'll see a square tube coming out in both directions. Check first and see if the motor is running and the spindle is moving inside the square tube. If it is, then you've broken the shear pin. Happens sometimes as the slide is heavy. If that is it, then you can insert a bolt, of proper length through the hole, tighten the nut and your in business.
If the bolt is not broken, and the spindle is not moving inside, it could be several things...slide is in a bind or the motor is burnt out. If it is the motor spindle not moving, then you can remove the bolt or shear pin, and with two large crescent wrenches or pipe wrenches of long plumber pliers and use one two hold while cranking in with the other. When you get all the slide all the way in (takes some strength because you are pulling the weight up the ramp at first). When the slide is all the way in or as close as you can get it, reinsert the shear pin in through the box tube on both slides. This will get you home or until you can get a motor.
If the motor spindle is moving and the slide is in a bind, for sure call the after hours number.
Send me a PM if you want to talk through the above...the CS people will likely walk you throughout he same process.
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Motor only clicks.... Shear pins are in tack.....
__________________
2021 Anthem 44F
2022 Rubicon Unlimited
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10-26-2013, 08:51 AM
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#5
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Senior Member
Entegra Owners Club
Join Date: Sep 2012
Posts: 6,695
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Then the motor is most likely burned out. I'd give the after hours guys a call, but I do know the process with the two large wrenches will work...been there and done that.
For Cliff, electric motor...don't know the brand, but I replace mine with one Entegra sent.
__________________
Dave and Beth
2015 Cornerstone 45J
2020 Ford F-150 Lariat
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10-26-2013, 08:51 AM
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#6
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Senior Member
Entegra Owners Club
Join Date: Aug 2009
Location: Queen Creek, AZ
Posts: 1,319
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Had the same thing happen to me. Tried the remote control and the slide retracted.
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Tom, Regina, Max the Bernedoodle, and Molly the Goldendoodle
2017 Aspire 44B
2013 Anthem 44DLQ sold
2012 Honda CRV, Blue Ox Avail, AF1
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10-26-2013, 08:54 AM
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#7
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Community Administrator
Join Date: Aug 2009
Posts: 53,543
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If there is a brake on it and it is disengaged, the motor might spin as described.
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Cliff,Tallulah and Buddy ( 1999-2012 )
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10-26-2013, 08:55 AM
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#8
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Senior Member
Entegra Owners Club
Join Date: Sep 2012
Posts: 6,695
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Cliff, to expand, I'm not aware if there are gears on the far end of the box tubes...would assume so. So it could be a gear jammed, but the way ID'd above is one way to find out.
The motors can handle additional power and the Entegra guys had me change the fuse once on a rear slide to increase the power to the motor, but I'd recommend a call to CS before doing that.
Not sure about the brake, if there is one...what I saw was that when the motor had the slide all the way in, it appeared to me that the motor with the pins held the slide. not sure that makes sense, but I don't hear anything locking or tha application of a brake.
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Dave and Beth
2015 Cornerstone 45J
2020 Ford F-150 Lariat
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10-26-2013, 08:58 AM
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#10
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Senior Member
Entegra Owners Club
Join Date: Nov 2012
Posts: 8,137
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CALL CS. That said, the motors are all the same, so if you do have a bad motor, you can take one from another slide and use it to get the slide retracted.
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Marc and Jill, Wellington FL
2013 Entegra Anthem 44SL
2018 Lincoln MKX
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10-26-2013, 08:59 AM
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#11
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Senior Member
Join Date: Jan 2009
Location: Or-E-gun
Posts: 1,052
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Quote:
Originally Posted by tnrzryd
Had the same thing happen to me. Tried the remote control and the slide retracted.
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Will try that...while waiting for a repair guy to call back?
__________________
2021 Anthem 44F
2022 Rubicon Unlimited
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10-26-2013, 09:02 AM
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#12
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Senior Member
Entegra Owners Club
Join Date: Sep 2012
Posts: 6,695
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Marc is correct. Retract the bed slide...use that motor, assuming it is the motor. The put the non-working motor where the bed is and lock it in using the shear pins.
But given Cliff's input, which i don't know much about, may want to call CS. The motor clicking on mine was an indication of a burnt out motor.
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Dave and Beth
2015 Cornerstone 45J
2020 Ford F-150 Lariat
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10-26-2013, 09:05 AM
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#13
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Senior Member
Join Date: Jan 2009
Location: Or-E-gun
Posts: 1,052
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Remote worked......yahoooooo. Must be a problem with the firefly buttons? Will check it out when we get home.
__________________
2021 Anthem 44F
2022 Rubicon Unlimited
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10-26-2013, 09:05 AM
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#14
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Senior Member
Entegra Owners Club
Join Date: Sep 2012
Posts: 6,695
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Quote:
Originally Posted by Clifftall
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The 2013's don't have a brake lever (or ending as shown, although the remainder of the motor and mechanism look similar. Motor is bare on the end.
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Dave and Beth
2015 Cornerstone 45J
2020 Ford F-150 Lariat
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