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Old 10-20-2017, 11:55 PM   #1
2014 Entegra Cornerstone


 
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Travel R Satellite HD Receiver

My satellite quit receiving all HD channels today. It does receive regular channels but no HD. Is this something the average guy can fix or do I need professional help?

Thanks,

Butch and Dana
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Old 10-21-2017, 12:45 AM   #2
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Could a bad receiver with the HD section or a bad LNB and not getting the HD satellites signal. LNB is more likely but call your Winegard and they can help troubleshoot. JMHO
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Old 10-21-2017, 06:33 AM   #3
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Are you receiving all of the Satellites? My Traveler, if blocked will only received the SD birds. What antenna do you have? Go into your receiver menu and check "signal strength" and see what the HD satellite signal strength is.

DISH or Direct TV?
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Old 10-21-2017, 06:41 AM   #4
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Agree that you must be sure all three birds are being received.

I had a skinny palm tree blocking me once. Moved two feet and things came alive
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Old 10-21-2017, 06:43 AM   #5
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Try rebooting the reciever. Simple things first. You can press the reset but I prefer to unplug it for a few seconds.
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Old 10-21-2017, 06:44 AM   #6
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I use this app before setting up the sat antenna to make sure I have a clear shot at all 3 birds. https://play.google.com/store/apps/d...dreality&hl=en
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Old 10-21-2017, 09:50 AM   #7
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No obstructions or loose cables. Was getting error code 771. I was on the beach in SoCal (free Kelly Pickler concert). I did unplug, reboot, reauthorized, everything I could think of. It was clear out, no weather! Signal strengths excellent. In fact, I had HD for a few minutes and then poof, gone. It was a little windy but not bad.
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Old 10-21-2017, 09:51 AM   #8
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Look at the LED readout on the receiver, it should show 3 satellites. If it only shows 1 or 2 then that is the problems. Could be a tree or other obstacle.
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Old 10-21-2017, 09:51 AM   #9
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Quote:
Originally Posted by Ready2Travel View Post
Look at the LED readout on the receiver, it should show 3 satellites. If it only shows 1 or 2 then that is the problems. Could be a tree or other obstacle.


I had three
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Old 10-21-2017, 10:00 AM   #10
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Which Sat provider, and what dish is on the roof, a Traveler or Dome?
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Old 10-21-2017, 10:29 AM   #11
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Which Sat provider, and what dish is on the roof, a Traveler or Dome?


Direct and Travel R
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Old 10-21-2017, 10:45 AM   #12
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By chance is this a fairly new DTV subscription or have you changed packages. If so your "freeview" may be over. Not all HD channels are available on all packages.
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Old 10-21-2017, 10:47 AM   #13
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By chance is this a fairly new DTV subscription or have you changed packages. If so your "freeview" may be over. Not all HD programs are available on all packages


Iíve had the subscription for several months but Iíll check with them again just in case. I was on phone with Tech Services last night and they didnít mention anything like that to me.
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Old 10-21-2017, 10:49 AM   #14
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Usually with a new subscription you get everything for 3 months then it reverts back to whatver is in your package
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