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02-14-2017, 12:09 AM
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#1
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Senior Member
Newmar Owners Club
Join Date: Apr 2015
Location: Could be anywhere
Posts: 589
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VegaTouch
Good? Bad?
A service center told us to run because of the problems he's seen or has heard about.
Maybe simpler is better?
__________________
Randy and Donald
2018 Newmar Dutch Star 4369 K2; 2021 Jeep Gladiator Mojave
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02-14-2017, 03:56 AM
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#2
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Registered User
Join Date: Oct 2016
Posts: 98
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Quote:
Originally Posted by Desertboyz
Good? Bad?
A service center told us to run because of the problems he's seen or has heard about.
Maybe simpler is better?
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I have had no problems with mine since the last upgrade....everything
in our world is heading this way......need to get used to it.
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02-14-2017, 04:44 AM
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#3
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Senior Member
Entegra Owners Club
Join Date: Oct 2009
Posts: 2,193
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The issues were bad months ago. When it works, it is terrific and we love it. Haven't been to the coach for several months but all reports seem to indicate that the issues have been fixed in the latest revisions. I sure hope so!
Don't be afraid of it.
__________________
Cheryl and Emerson missing Rascal but loving our new buddy, Winston
Sadly Coachless
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02-14-2017, 04:45 AM
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#4
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Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 31,622
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Just out of curiosity, what brand of MH did that service centers represent, if they sold MH's? Have they had 100's of Entergras in with VegaTouch problems? Be interesting to hear.
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Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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02-14-2017, 05:21 AM
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#5
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Senior Member
Entegra Owners Club
Join Date: Dec 2013
Posts: 1,358
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Vegatouch
Since the hardware / software upgrade the Vegatouch in my coach and most of the other coaches I know of that had been reporting problems seem to be over.
Even with the issues the functionality of the Vegatouch software was very good. Now that the issues are fixed it is just getting better.
Imagine having a central panel to unlock the main door and all of the basement doors, control all of the interior and exterior lights... fixture by fixture, as a group or with master control of the entire coach, same level of control with both the daylight and blackout shades, setup auto gen, monitor all tank levels, monitor DC and AC voltage levels, turn aquahot on and off, extend and retract the slides / awning, control audio and video and monitor and control the AC / Heat temperature set points. I'm sure I have missed some other functions as well.
Do you need this level of control? No. Is it a nice to have? For me, absolutely. Does it add a level of complexity? Yes. But just look at all of the new advances in our motorhomes over the years and tell me how many you would give up now? Could it be better, yes, but Entegra is one of the first midlevel coaches to implement something like this and did a great job.
I can firmly say that I have had more trouble with my TPMS system than the Vegatouch.
And, you can also do all of these functions on a laptop
__________________
Jim & Clatie
2017 Anthem 44A, 2014 Jeep Wrangler Unlimited, Blue Ox Avail, M&G Braking
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02-14-2017, 05:39 AM
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#6
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Senior Member
Entegra Owners Club
Join Date: Jun 2014
Location: Jersey Village Texas-Houston
Posts: 705
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I think the Vega touches fantastic especially dealing with the thermostat. Once I got past not knowing and being afraid of it. And yes the last upgrade has so many new features that make it even better
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Bonnie & Tommy 2020 C S 45B
2018 C S 45B 2017 C S 45B,
2016 C S 45B 2015 C S 45B, 2014 Anthem RBQ
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02-14-2017, 06:16 AM
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#7
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Senior Member
Spartan Chassis
Join Date: Jun 2015
Location: Memphis, TN
Posts: 1,562
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The problems were never more than minor. After using it for 10 months I can't imagine having a coach without the Vegatouch.
Home automation systems have been in homes for more 10 years. It won't be long and all high end coaches will have systems like the Vegatouch. Right now it's an area where the competition falls far short of Entegra. Run to it, not away from it - the dealer is clueless.
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Bill & Lynne
Memphis, TN
2017 Entegra Anthem 44B - Victory Blue
2016 Ford Edge Titanium
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02-14-2017, 08:24 AM
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#8
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Senior Member
Join Date: Apr 2012
Location: Hilton Head Island, SC
Posts: 1,345
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We love it. The problems are pretty much behind us. Its a great system and its got room to grow and develop but for now, its fantastic. I can't imagine going back to having individual controls mounted for every device and system. Now, having said that, it would be nice to have a bit more in the way of backup control if something did go wrong with any of the main boards.
The folks at Firefly have been very responsive and are always very helpful with any issue we called them about. They WANTED to hear about the issues in the field so that they could fix them..! Novel idea huh?
__________________
Jeanne & Rosko
2017 Cornerstone 45B
2014 Anthem 44B Classic (traded)
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02-14-2017, 08:33 AM
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#9
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Senior Member
Join Date: Sep 2013
Location: Foxberry Farm Knoxville, Tn
Posts: 160
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Picked up coach early December and had one minor issue. It would disconnect from router. New update installed a few weeks later and it has worked great. It is really nice when on 30 amp as in Tampa. VageTouch did all the work.
As for the app I wouldn't get it unless we are doing something wrong. It will not allow you access to the heat and air system.
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02-14-2017, 09:58 AM
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#10
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Senior Member
Spartan Chassis
Join Date: Jun 2015
Location: Memphis, TN
Posts: 1,562
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Quote:
Originally Posted by hikndog
Picked up coach early December and had one minor issue. It would disconnect from router. New update installed a few weeks later and it has worked great. It is really nice when on 30 amp as in Tampa. VageTouch did all the work.
As for the app I wouldn't get it unless we are doing something wrong. It will not allow you access to the heat and air system.
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The HVAC system isn't mimicked on the tablet or phone app, by Entegra's choice. It may be in 2018, definitely in 2019. However, using the app it is still nice to stand outside when putting out the slides or to stand next to the shades as you put them down. You can do everything standing at the Vegatouch monitor, but it's not as convenient. The app will do more as more is implemented to work with the app, without having to purchase it again.
If you get the app the best way to have it available all the time is to dedicate a device to the app; we use an iPad. That way you won't be continually changing the wifi settings to go from the app to the internet.
__________________
Bill & Lynne
Memphis, TN
2017 Entegra Anthem 44B - Victory Blue
2016 Ford Edge Titanium
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02-14-2017, 10:33 AM
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#11
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Senior Member
Join Date: Apr 2012
Location: Hilton Head Island, SC
Posts: 1,345
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Heat and air are not on the apps but "air" is on the "vega touch" screen available on the radio/nav screens. You can fire up the generator while you are driving and adjust the temperature which will start the two front a/c units for you. That's a nice touch. We've not tried to get heat that way yet but I would imagine that it would either start the two front heat pumps/strips in the A/c units if you set the temps for a warmer temp or possibly turn on the front forced air pumps for the registers on the aqua hot? I'll have to test that out and see what it does..!
Anyone know how if the heat works via the Vega Touch screen on the radio/nav screen?
__________________
Jeanne & Rosko
2017 Cornerstone 45B
2014 Anthem 44B Classic (traded)
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02-14-2017, 11:10 AM
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#12
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Senior Member
Newmar Owners Club
Join Date: Apr 2015
Location: Could be anywhere
Posts: 589
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The guy actually said "big electrical issues". I made the presumption it was the VegaTouch. He was very honest and direct about everything else that I'm certain his opinion was authentic. I don't know how many Entegras he works on, but he is busy! I don't want to give out his name, but maybe some of you are familiar with him. We are in Tucson. He likes to talk!
__________________
Randy and Donald
2018 Newmar Dutch Star 4369 K2; 2021 Jeep Gladiator Mojave
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02-14-2017, 11:35 AM
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#13
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Registered User
Join Date: Jul 2016
Posts: 299
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[QUOTE=Desertboyz;3459563]The guy actually said "big electrical issues". I made the presumption it was the VegaTouch. He was very honest and direct about everything else that I'm certain his opinion was authentic. I don't know how many Entegras he works on, but he is busy! I don't want to give out his name, but maybe some of you are familiar with him. We are in Tucson. He likes to talk![/QUOTE
Like everyone said I had a couple of issues originally, but since the last updates there have been no issues.
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02-14-2017, 09:11 PM
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#14
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Senior Member
Entegra Owners Club
Join Date: Jan 2016
Location: SW Louisiana
Posts: 163
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Latest version installed January 4th in Tampa. Zero problems and Love the little tweeks. Thanks Firefly!!!
__________________
Ralph & Debbie ~2018 Newmar King Aire 4531 , 2017 Entegra Cornerstone Cayenne 45B Sold~2015 Jeep Grand Cherokee Summit
Follow Us at ~ Just Burnin' Diesel
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