Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Entegra Owner's Forum
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 11-24-2017, 10:01 AM   #1
Senior Member
 
Saltydog44's Avatar
 
Entegra Owners Club
Join Date: Oct 2009
Location: Lenoir, NC
Posts: 1,750
Vegatouch Issue - New to me

After working almost flawlessly for several weeks/legs, the VT is throwing a message I can't find. Of course since it's Thanksgiving everything is closed and I hardly think this is an emergency.

It has to do with the tablet app and the AV applications.

All the Components work fine with their respective remotes.

The Main VT panel works for everything except AV and there it does nothing.

When I try to connect, the tablet (Galaxy) is saying "The host did not respond. Please check your settings and try again" I've done that and followed the manual as well checking against my older tablet.

Given that the wall panel doesn't talk to the AV and the tablet won't connect, I suspect the router which is showing all the correct lights (green).

I've done a main power reset and unplugged the power line - no joy.

Any ideas - I can call FF or Entegra on Monday obviously.

Thanks in advance.
__________________

__________________
Cheryl, Emerson and Rascal (Attack Yorkie)
2018 Cornerstone 45Y
2015 Enclave
Saltydog44 is online now   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 11-24-2017, 10:09 AM   #2
Senior Member
 
Magic-carpet's Avatar
 
Join Date: Apr 2012
Location: Washington, Pennsylvania
Posts: 543
There is another small component in the AV center by the router that needs a hard reboot from time to time. Its got a red Ethernet cable connected to it. I've had to remove and reinstall the power cable several times to get the Ipad or Galaxy phone to connect again. I'll be by the coach shortly and can post a photo of the component.
__________________

__________________
Jeanne & Mike
2017 Cornerstone 45B
2014 Anthem 44B Classic (traded)
Magic-carpet is offline   Reply With Quote
Old 11-24-2017, 10:47 AM   #3
Senior Member
 
Magic-carpet's Avatar
 
Join Date: Apr 2012
Location: Washington, Pennsylvania
Posts: 543
Photo of the RMC3 Media Controller.

Try doing a hard reboot on this component. If that does not work, reboot the router again after the reboot on the RMC3. You will probably have to reboot your galaxy or tablet also afterwards. We had the same issue and this is what FF had us do to reconnect. Hope this helps.
Attached Thumbnails
Click image for larger version

Name:	RMC3 Media Controller.jpg
Views:	85
Size:	254.2 KB
ID:	183810  
__________________
Jeanne & Mike
2017 Cornerstone 45B
2014 Anthem 44B Classic (traded)
Magic-carpet is offline   Reply With Quote
Old 11-24-2017, 12:04 PM   #4
Senior Member
 
Saltydog44's Avatar
 
Entegra Owners Club
Join Date: Oct 2009
Location: Lenoir, NC
Posts: 1,750
Wow - Thanks. I didn't know that device was involved.

But now I'm getting that my setting are incorrect. I had gotten past that with the settings to the message about the hub.

Rebooted all three.

The tablet is connected to the Cradlepoint Router. Here are my settings for the Firefly device:

Friendly Name: Used both the IP address and a custom name
IP Address 192.168.124.102
CIP Port 41790
PW DD274C60 (That's from the Pepwave Router - Also tried 2018 from the Firefly device.}

Now I'm getting "The host and port values appear to be incorrect...."

I'll try rebooting all three again in a bit

Thanks again
__________________
Cheryl, Emerson and Rascal (Attack Yorkie)
2018 Cornerstone 45Y
2015 Enclave
Saltydog44 is online now   Reply With Quote
Old 11-24-2017, 12:25 PM   #5
Senior Member
 
Magic-carpet's Avatar
 
Join Date: Apr 2012
Location: Washington, Pennsylvania
Posts: 543
It looks like you are using the correct settings. Definitely use "2018" in the passcode field, not your router password.

I've attached the (2017) user manual here:

You will probably have to reboot the phones and tablets also.

Its a crap shoot not to mention a PIA to get these things re-connected sometimes. But when they work, they work nicely..!
Attached Files
File Type: pdf Vegatouch user guide - rev_ B.pdf (2.88 MB, 38 views)
__________________
Jeanne & Mike
2017 Cornerstone 45B
2014 Anthem 44B Classic (traded)
Magic-carpet is offline   Reply With Quote
Old 11-24-2017, 03:17 PM   #6
Senior Member
 
Marcosdad's Avatar
 
Entegra Owners Club
Join Date: Apr 2012
Location: Green Valley, AZ
Posts: 1,077
Magic carpet is on to something. I believe it is caused by overheating. When I do the reboot, I also unplug/replug the large black box like plug. Can't do better than that right now cuz the rig is resting at NIRVC (AZ) awaiting parts (which were ordered October 9). Parts are now on the way since I emailed Joyce. Why oh why does it take my and her involvement to get something that simple done.
__________________
Stew and Diane (and Marco)
2018 Entegra Cornerstone 45X
Formerly: 2015 Entegra Cornerstone 45B, 2013 Entegra Aspire DEQ IFS, 2004 DSDP; all sold
Marcosdad is offline   Reply With Quote
Old 11-24-2017, 03:58 PM   #7
Senior Member
 
Saltydog44's Avatar
 
Entegra Owners Club
Join Date: Oct 2009
Location: Lenoir, NC
Posts: 1,750
Well - I tried it all except the large black plugas Stu suggested. I will resume the war in the morning.

I think a clue is that the wall panel doesn't work. That isn't affected by the app issues I wouldn't think. Therefore it seems to me that I should work to reset the media controller and when that works (Fingers tightly crossed), Then I can work on the app.

We'll see

Thanks for all your help.
__________________
Cheryl, Emerson and Rascal (Attack Yorkie)
2018 Cornerstone 45Y
2015 Enclave
Saltydog44 is online now   Reply With Quote
Old 11-25-2017, 02:28 PM   #8
Senior Member
 
Saltydog44's Avatar
 
Entegra Owners Club
Join Date: Oct 2009
Location: Lenoir, NC
Posts: 1,750
Update and a 90% Report

Thanks for all the help.

I unplugged everything I could find. Not sure Stu which large black box-like plug you were referring to but I unplugged anything black.

I rebooted in order the Media Controller then the router and then the tablet. I caught a few "Almost Nearly" Bad attachments and corrected before applying power. Suddenly everyone was playing nice together and working as they should.

As M-C said - it's a PITA but when they work it's pretty cool. I have seen some really easy to access panels - this is like 5 rats got together and said "Let's see how we can make this really hard to work on - tee hee hee."

See the next post.
__________________
Cheryl, Emerson and Rascal (Attack Yorkie)
2018 Cornerstone 45Y
2015 Enclave
Saltydog44 is online now   Reply With Quote
Old 11-25-2017, 02:32 PM   #9
Senior Member
 
Saltydog44's Avatar
 
Entegra Owners Club
Join Date: Oct 2009
Location: Lenoir, NC
Posts: 1,750
And now for the next step

I then checked and sure enough the panel is now controlling the fron TV's

So on to the bedroom - No Joy...

Unplugged the power and the {I think) red input for about 10 minutes.

YEAAAAA Now the bedroom is working as it should

Little victories can be so gratifying!!

And now on to the O/S TV
__________________
Cheryl, Emerson and Rascal (Attack Yorkie)
2018 Cornerstone 45Y
2015 Enclave
Saltydog44 is online now   Reply With Quote
Old 11-25-2017, 02:37 PM   #10
Senior Member
 
Saltydog44's Avatar
 
Entegra Owners Club
Join Date: Oct 2009
Location: Lenoir, NC
Posts: 1,750
Outside TV - arggghh

The tablet won't control the O/S TV. And the TV won't pick up the HDMI input of Direct but it does pick up the OTA channels using the remotes.

Close enough - I'm happy !!

I'll let NIRVC solve this one with smaller hands and more knowledge - not to say patience....

Thanks for ALL the help. I didn't even resort to colorful language today.
__________________
Cheryl, Emerson and Rascal (Attack Yorkie)
2018 Cornerstone 45Y
2015 Enclave
Saltydog44 is online now   Reply With Quote
Old 11-25-2017, 04:20 PM   #11
Senior Member
 
brobox's Avatar


 
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 15,121
Sure, I want and new 2019.
__________________
Chuck in SW FL
A "Classic" 2014 Entegra Anthem 42RBQ
2016 Colorado Z71 PU
brobox is offline   Reply With Quote
Old 11-25-2017, 05:35 PM   #12
Senior Member
 
Saltydog44's Avatar
 
Entegra Owners Club
Join Date: Oct 2009
Location: Lenoir, NC
Posts: 1,750
Quote:
Originally Posted by brobox View Post
Sure, I want and new 2019.
I'm available for liquid rewards. Pretty sure they'll have them all fixed for you though
__________________
Cheryl, Emerson and Rascal (Attack Yorkie)
2018 Cornerstone 45Y
2015 Enclave
Saltydog44 is online now   Reply With Quote
Old 11-25-2017, 10:06 PM   #13
Senior Member
 
Magic-carpet's Avatar
 
Join Date: Apr 2012
Location: Washington, Pennsylvania
Posts: 543
Quote:
Originally Posted by Saltydog44 View Post
The tablet won't control the O/S TV. And the TV won't pick up the HDMI input of Direct but it does pick up the OTA channels using the remotes.

Close enough - I'm happy !!

I'll let NIRVC solve this one with smaller hands and more knowledge - not to say patience....

Thanks for ALL the help. I didn't even resort to colorful language today.
One other thing I learned on the Vega Touch from someone on the forum was to hit the "Master AV" when things get confused. That must clear all the confusion with the remotes. If you use the remotes and the tablet and the smart phone, the VT doesn't always know where it left off. Make sense?

Oh...and how could you possible solve anything without liquid confidence and colorful language..! Those two things belong in every ones tool box..lol
__________________
Jeanne & Mike
2017 Cornerstone 45B
2014 Anthem 44B Classic (traded)
Magic-carpet is offline   Reply With Quote
Old 11-26-2017, 06:47 AM   #14
Senior Member
 
Saltydog44's Avatar
 
Entegra Owners Club
Join Date: Oct 2009
Location: Lenoir, NC
Posts: 1,750
Quote:
Originally Posted by Magic-carpet View Post
One other thing I learned on the Vega Touch from someone on the forum was to hit the "Master AV" when things get confused. That must clear all the confusion with the remotes. If you use the remotes and the tablet and the smart phone, the VT doesn't always know where it left off. Make sense?

Oh...and how could you possible solve anything without liquid confidence and colorful language..! Those two things belong in every ones tool box..lol
Thanks for that tip - I had forgotten it.

And I think the reason for the lack of colorful language was that I had used it all up the day and night before. The adult liquids were definitely a reward.
__________________

__________________
Cheryl, Emerson and Rascal (Attack Yorkie)
2018 Cornerstone 45Y
2015 Enclave
Saltydog44 is online now   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
18 Vegatouch issue, or battery issue jeffnjen Entegra Owner's Forum 16 10-23-2017 09:32 PM
Vegatouch Question for 2017 Owners Conchdog Entegra Owner's Forum 24 06-18-2016 07:54 PM
2017 Vegatouch app ? Les1951 Entegra Owner's Forum 17 06-02-2016 06:44 AM
2017 Vegatouch is very impressive Victory Blue Entegra Owner's Forum 68 05-03-2016 06:29 AM
Vegatouch iPad Control Center Important or Not Primo16 Entegra Owner's Forum 5 11-13-2015 08:19 AM

» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 10:13 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.