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Old 01-18-2017, 07:06 PM   #43
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Vance brought up a very good point about "floor plans" and manufactures moving units to dealers. Last year Brett at NIRVC made one heck if a deal with Entegra in year end manufactured 2016's (32 I think was the number I heard). Those closeout prices were passed on to buyers making some purchasers very happy with the prices. It might be a good time for the OP to see if that might happen again this year.
I bought my Anthem from them last February, because it was priced 35% under MSRP. MHSRV could not even get close to that, so we took our trade-in to Lewisville, kissed it goodby and drove our Jeep to Atlanta. Oh, they paid our travel expenses too.

So, I was one of those happy buyers. The sale and delivery process was top shelf!

Also I did not drive it until I owned it because it was raining and I did not want to mess up that wax job up. That was my choice, they offered and I declined. I had confidence that if during my first time behind the wheel I found it unsatisfactory, that the folks at NIRVC would take care of it. All was good except the steering was tight and all it needed was a chassis lube which I did when we got back to San Antonio. I will give them first shot at my next last coach when the time comes.
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Old 01-18-2017, 09:46 PM   #44
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I have several family members and friends in the vehicle sales business. A "floor plan" is a line of credit provided by a financial institution that the business buys vehicle with and routinely pays at least interest on. They buy their inventory from the manufacturer against that "floor plan" and it is now their financial responsibility. The dealer does in fact have risk and lots of "skin in the game." I have never heard of a manufacturer offering an "iron clad" program to buy back what can't be sold, they sell to dealers after they have done due diligence to ensure the dealer can resell what they sell them. If a dealer fails to sell a unit the manufacturer may help coordinate relocation to another dealer but they do not buy it back. Assisting in moving it to another dealer is a benefit to the manufacturer's reputation, not a sure thing. If that happens the failed dealer will not be provided future units. End of year works a little differently but if the manufacturer over builds for the market there should be new production and market managers in the future, the difference is usually in the form of wholesale price considerations.


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Old 01-19-2017, 06:49 AM   #45
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This is true. I think the biggest reason for confusion is that the manufacturer does have to buy back unsold units but that's only if the dealer goes belly up or somehow loses the franchise. That is the only circumstance that I know of.
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Old 01-19-2017, 07:43 AM   #46
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This is true. I think the biggest reason for confusion is that the manufacturer does have to buy back unsold units but that's only if the dealer goes belly up or somehow loses the franchise. That is the only circumstance that I know of.

Mark is correct that the manufacturers do not have to buy back unsold units. They may help the dealer when a dealer reaches what is called curtailment. When a unit is unsold for a specific period of time, anywhere from six months to a year, then the loan can be curtailed and the dealer will have to pay for the unit or increase the amount of principle being paid to the floor plan. Sometimes the manufacturer will help but they don't have to.

Floor plan financing is tricky and most dealers will be audited regularly to make sure they aren't selling units and not paying back the floor plan note. I can only imagine what the floor plan costs are for mega dealers like RVOne, MHS, or NIRVC.
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Old 01-19-2017, 08:02 AM   #47
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I can only imagine what the floor plan costs are for mega dealers like RVOne, MHS, or NIRVC.

A rumor is that MHSRV is self-financed now.


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Old 01-19-2017, 08:07 AM   #48
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We bought our first RV from MHSRV, and the process went smoothly without a hitch. Would have bought our second from them, but they didn't carry what we were looking for. Best part about MHS is their "free range" policy. I haven't been there in a while, but they used to just allow people to walk around their huge RV area, help yourself into various RV's, all without a salesman. I found that very useful because there was no pressure, or even social etiquette to worry about. My wife and I could talk without a salesman. Then when we were ready for assistance, our MHSRV guy (went by the name of "Cowboy" but his first name is Robert) was very helpful.

We had a good PDI too. No complaints at all.

I will add that we didn't own that RV for long--we upgraded within a year. It was a 35' gasser, and we quickly learned that we wanted a nicer DP. We did not have any warranty work done at MHSRV, so I can't speak about any service experience.
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Old 01-19-2017, 08:14 AM   #49
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The statement that I made before, I stand on. The coaches are owned by the flooring loan bank. The bank has a clear understanding that the manufacturer will buy the unit back if there are problems. If the dealer goes under, the bank has the manufacturer take the unit back and return the funds to make the bank whole.

There are even states where state law is clear that if the dealer want the manufacturer to take back the unit, the manufacturer must take it back and bear the cost. There are a number of states that have that in their state statute. Texas is one of them. You can Google it if you are interested in it.

The only reason I raised this issues is that I believe that a lot of owners think that the dealers are the group that assumes the most risk, and my understanding is that is simply not true. The huge costs are assumed by the bank under normal circumstances, and of course, the dealer, like anyone else has to pay for the interest on the loan. My understanding is that the bank is reasonably blaise' about the coaches being put "on the floor" because they know that they have very low risk.... as the manufacturer will make them whole.

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Old 01-19-2017, 08:48 AM   #50
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Gary you are correct with the idea "if the dealer goes under". That would be one of the only times I could see the manufacturer buying the units back.

I do know of a dealer who got stuck with a year old London Aire and he took a big hit on that one to move it. If he could have had the manufacturer take it back he would have done so.

If a dealer like MHS can self finance, that would be a tremendous savings. If a dealer has a $50,000,000 inventory and it is all on floor plan the costs would be somewhere in the neighborhood of $150,000 per month. You've got to sell a heck of a lot of units to make up that cost.
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Old 01-19-2017, 09:14 AM   #51
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Mark is correct that the manufacturers do not have to buy back unsold units. They may help the dealer when a dealer reaches what is called curtailment. When a unit is unsold for a specific period of time, anywhere from six months to a year, then the loan can be curtailed and the dealer will have to pay for the unit or increase the amount of principle being paid to the floor plan. Sometimes the manufacturer will help but they don't have to.

Floor plan financing is tricky and most dealers will be audited regularly to make sure they aren't selling units and not paying back the floor plan note. I can only imagine what the floor plan costs are for mega dealers like RVOne, MHS, or NIRVC.

I worked with many dealerships over the years. Floorplan audits occur monthly, any units that are unpaid and not physically on the lot have to be paid immediately. The only time I have ever seen a manufacturer repurchase a unit (take it back) was the result of a lemon law claim...and I think we know how often that happens. Most large corporations have a financing arm for their floorplan but banking laws still cover that arm - the manufacturer is not part of that agreement. Dealers have the option to use whatever floorplan provider they choose. We were told a few years ago that MHS has the cash flow to self fund. If true, it puts them at a significant advantage over dealers who do not. With the right cash flow they would be saving many, many thousands in interest each month, with even more savings on curtailment payments for all the slower moving units. All dealers will get "holdback" - a percentage of the cost of the unit that is paid to the dealer. Some manufacturers pay the dealer who buys the unit, some pay the dealer who sells the unit, but, either way, this is straight income to the dealership. At model year end, some manufacturers will offer additional incentives for left over units, particularly if there is a model not selling well. It is typically the dealer's option on whether that incentive is passed through to the customer. Regardless, some dealerships are willing to discount units more because they have the additional profit from the holdback in addition to whatever they get over the cost of the unit. That's why you see auto dealers selling at "dealer cost," they are still receiving a nice chunk of profit because of the holdback on any vehicle. Long explanation but I hope it helps.


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Old 01-19-2017, 01:59 PM   #52
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I bought my Anthem from them last February, because it was priced 35% under MSRP. MHSRV could not even get close to that, so we took our trade-in to Lewisville, kissed it goodby and drove our Jeep to Atlanta. Oh, they paid our travel expenses too.

So, I was one of those happy buyers. The sale and delivery process was top shelf!

Also I did not drive it until I owned it because it was raining and I did not want to mess up that wax job up. That was my choice, they offered and I declined. I had confidence that if during my first time behind the wheel I found it unsatisfactory, that the folks at NIRVC would take care of it. All was good except the steering was tight and all it needed was a chassis lube which I did when we got back to San Antonio. I will give them first shot at my next last coach when the time comes.
Larry, who did you use in SA for your lube? Sorry for asking this on this thread.
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Old 01-19-2017, 02:55 PM   #53
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good thread to read thru, I look at both sites and every time we drive down 35E tell my GF we need to stop. She is unconvinced and says we have a fantastic coach (which I agree, but being the male species I can always consider an upgrade) and I never get to stop Darn women

I think a test drive is important ( no I did not drive my coach before buying) but think it is important not to just let anyone test drive. These are not a car!! but I would want it conditional on my purchase that if the test drive went really bad, I could discontinue the deal and seek another one, not sure what would be that bad but you never know, sometimes it is just feel on something this large. Plus like others I am putting a chunk of change down I expect to be taken serious and a test drive is not unreasonable.

I bought from LD in Tampa and based on everything I would go to NIRV or MHS before going back to them, not that my experience was bad but the long distant purchase was more stressful.
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Old 01-24-2017, 12:03 PM   #54
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Things to consider

To set the record straight I live in Texas and have visited both MHS and NIRVC. I also talked to Camping World and their negotiated price was one of the highest of all the dealers I contacted. I did buy an Aspire from NIRVC. The reason I purchased from them because they gave me the best price and allowed me to test drive no strings attached. I was able to order the unit the way I wanted and the colors. That being said the biggest reason I was turned off by MHS was that they would not give me a price on a custom order. Found out later the sales people are told sell units on the lot and take no custom orders. Also they would not let me test drive a unit unless I committed to buy first. That is BULL! I will agree they probably have the largest inventory of RV brands in the US.

On the comment about the sales person at NIRVC. I have always felt given everything is equal the sales person can make a world of difference. If you do not connect with sales person most likely the sale is dead before it begins. I was fortunate to have a women for a sales person and it worked out great.

I had a new DRV 5th wheel and NIRVC offered below wholesale. They simply did not want the unit. I sold it on my own and got $40K more than I would have received on a trade. Unless the dealer sells 5th wheels and your brand, then most likely you will not be happy with what they offer.

One final note! Timing is everything. If you go to a show or special event and Entegra Factory money is available then you should be able to buy a unit at the best price assuming the dealer discounts and is passing the saving off. When I bought my unit there was $7000 available in Entegra money besides the already reduced price. I think my unit came out at 37% off the MSRP. Is that good, I don't know, but I am happy. I will say this when I first contacted the dealer and got a price it was $16,000 higher than my finial figure at their show.
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Old 01-28-2017, 07:36 PM   #55
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I have had a service experience with NIRVC that did not go very well but they will get my business again one day with service. Tony was very good to me a very blunt, the way I prefer it.

This last week Brett Davis from NIRVC called me to talk about the service experience. I have firm belief that he sought the cause and reason for dissatisfaction of my visit. I explained to him that I was not upset whatsoever as they were in the middle of their grand opening and were very busy. He introduced me to his GM and we all had a great conversation days later when I was asked to meet personally in Atlanta. Brett, your time and conversation was simply fantastic. It was a pleasure to have such fruitful chit chat. I'm impressed. This dealership is going in the right direction !!!
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Old 01-29-2017, 06:12 AM   #56
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I think my unit came out at 37% off the MSRP. Is that good, I don't know, but I am happy. I will say this when I first contacted the dealer and got a price it was $16,000 higher than my finial figure at their show.
I learned many years ago on large purchases that if I thought the deal was good enough to close then I should never second guess the deal afterwards.
Besides you can always find someone that will claim you could have done better !

Just enjoy your coach !
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