My Palazzo was purchased last May. It has never been fully functional.
(Do not feel compelled to read the explainer below)
At pick up front hood is warped and dealer did a temporary fix. On the way home from dealer, Trombetta failed. The front end had a shimmy. Had wheels balanced. Michelin discovered front tire with 18 inches of bead not seated– a blowout waiting to happen. Took to Escapees for 4 corner weights discovered the bad weight distribution. and jacks went crazy. When I got home I had local Freightliner adjust ride height and they were unable to level the front end. Had alignment. Even so, a few days later, started first trip to Washington DC and points north. Aborted in Indiana, and rented SUV to take girlfriend's grands to Washington DC. Limped home to San Antonio. Jacks berserk , open neutral from breaker panel to Inverter/Converter, shorted 12 power to control panel and water pump, shades falling down (mounted with small hardwood screws), freezer door fell of screws were stripped, shower leaking into hall and a bunch of other problems. Anything powered 110 through Inverter/Converter like fridge, microwave, 110 outlets, etc. no-op. At Camping World 2 months and came back with jacks leaking and still berserk. Replacement wires were exposed in back of storage cabinets. The added missing seatbelt was done without a new bolt – think two seatbelts two bolts, both halves of each seatbelt attached to one bolt. . Big water leak from kitchen area. Took to dealer in August driving 260 miles with jacks not fully up and alarms beeping. On the way to the dealer, screw fell out of the big shade adjacent to driver, so dealer replaced all the screws in all the shades. Was still waiting for hood, but picked up February 24 to go to Camp Freightliner in Gaffney for service. Freshwater leaking enroute. Freightliner is replacing their scales, but confirmed front end too light at nearby truck stop and recommended adding 1000+ pounds to front. After Camp Freightliner, stopped by dealer and they are ordering freshwater tank. Enroute home trombetta failed and Thor sent BIM for me to install to replace Trombetta. Have discovered some additional wiring issues, related to wires chafing. Slide makes noises like a sewer snake that gets pinned and then snaps loose Going to sechedule a couple of inspections before I take it back to the dealer, should they ever get the replacement hood and fresh water tank. I had a f2f with Mr. Stanley in November. There is more.
Have driven 6,000 something miles.
PS I finally discovered the jacks were berserk because the control unit installed in the big bay in the wrong place was pointed to the right front tire and not the front of the vehicle. Computer would command jacks to raise right side and see front right corner raised. Would sometimes end up with all jacks fully extended, all four wheels off the ground and refuse command to raise jacks, even after reset. Would have to hook up drill to pump and set valves to raise one jack at a time. BTW, doing that on a 33.2 requires a 90 degree adapter for your drill.
WISH I COULD USE MY 10 YEAR OLD NAVION AS A TOAD – EVERYTHING WORKS.
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