Community Forums

al2ride · 05-19-2014, 06:42 AM

Quote:

Originally Posted by Daveinet

How about printing up a bunch of T-shirts that state "Dissatisfied Thor Owner" with a photo of the slide out. Then just hang out at all the RV shows. As long as you don't pass out flyers, they would have a really hard time throwing you out of the show. You probably wouldn't even have to hang out at their booth. That kind of thing gets around pretty quick, especially if there are a lot of you.

ChallengerRN · 05-19-2014, 06:55 AM

O. It's around. I can't believe Thor is not addressing it. It can only get worse. They know they are patching these units and as time goes along and people use them as some of us have they will get worse.

Every dealer knows it-- that's why we are getting killed when we try to trade.

My plan is to cost Thor every chance I get. If they come up with the proper fix I'll reverse my comments and resolve it that way.

I'm the perfect one to let them test the proper fix on. I'm just 3.5 hr from there & could be there tomorrow. Lol. I am in no way interested in another patch!!!

Russell

al2ride · 05-19-2014, 07:05 AM

Hey Russell, This is how us F.R.O.G. members deal with that kind of stuff.

HDRoadking · 05-19-2014, 07:06 AM

Quote:

Originally Posted by al2ride

Hey Russell, This is how us F.R.O.G. members deal with that kind of stuff.

LMAO

Sent from my iPad using iRV2 - RV Forum

ChallengerRN · 05-19-2014, 07:08 AM

Yep. I got strong arms and plan to hang around. Lol

Riover · 05-23-2014, 12:51 PM

Anybody else ever have trouble getting answers from Thor. Usually it takes a couple of emails or a couple of phone calls or a couple of both before they reply. I've been trying to get them to expedite the parts we need for the slide, the ladder, the water pump and the valve switcher. I got a Yes at first but haven't been able to get a hold of them since.

A big portion of our vacation has already been ruined. Although the RV is all packed up and ready to go it is now sitting in the Camping World parking lot. We stuffed our toad with whatever we could (including the contents of a fully loaded refrigerator) and made the 200 mile trip home.

I know I can get Thor to answer me, maybe even help with what I need but I'm just fed up that it takes so much work on my end to even get a hold of them. I sent an email last week and still have not received a reply. I suppose I could send another and make a couple of phone calls too, but I shouldn't have to dangnabit. How can you get away with treating your customers like this?

msi1953 · 05-23-2014, 01:08 PM

Every forum I read there is always a the comment about buying gently used rvs. I have been looking on and off for a year at "gently" used and the majority stink of sewer or mildew or he both, no service records. Or some other issue. I know we are fussy when it comes to cleanliness but I am now convinced we would never be happy with anything but new. Even if there is a deprciation hit.

Arizona · 05-23-2014, 01:43 PM

How about getting some cash together and hiring a plane with a banner that says "Thor sucks" to fly around Rv shows and factory.

ChallengerRN · 05-23-2014, 03:56 PM

Heading out for long camping weekend---no doubt I'll get the chance to tell a few people to for sure not buy Thor units.

Turn about fair play. They cost me I'll cost them. My bet is that I'll cost them much more than they ever cost me. I continue till they do a proper large slide fix.

Russell.

dsbear · 05-23-2014, 06:50 PM

Challenger if it's that bad retain legal counsel but don't run down Thor across the board. I couldn't be happier with my Astoria and you are killing my resale.

ChallengerRN · 05-23-2014, 06:56 PM

Ur resale been killed for a long time-- I tried to trade for another Thor product long ago--and the value on the Palazzo is junk!!!

So until Thor decides to make it right I plan to let everyone everyplace know how they are. Thank you

Russell

User1011 · 05-23-2014, 07:31 PM

Quote:

Originally Posted by dsbear

challenger if it's that bad retain legal counsel but don't run down thor across the board. I couldn't be happier with my astoria and you are killing my resale.

x 2

ChallengerRN · 05-23-2014, 07:36 PM

Hey look guys-- there a thread that says something about "I love my palazzo". Or something like that. I don't post there?? Maybe you might want to post something over there???

Russell

dsbear · 05-23-2014, 09:31 PM

Quote:

Originally Posted by Riover

Anybody else ever have trouble getting answers from Thor. Usually it takes a couple of emails or a couple of phone calls or a couple of both before they reply. I've been trying to get them to expedite the parts we need for the slide, the ladder, the water pump and the valve switcher. I got a Yes at first but haven't been able to get a hold of them since.

A big portion of our vacation has already been ruined. Although the RV is all packed up and ready to go it is now sitting in the Camping World parking lot. We stuffed our toad with whatever we could (including the contents of a fully loaded refrigerator) and made the 200 mile trip home.

I know I can get Thor to answer me, maybe even help with what I need but I'm just fed up that it takes so much work on my end to even get a hold of them. I sent an email last week and still have not received a reply. I suppose I could send another and make a couple of phone calls too, but I shouldn't have to dangnabit. How can you get away with treating your customers like this?

I would suggest that your problem is CW. I have huge issues evertime their service department is involved; however, when my private independent service facility is involved they clarion that Thor is very helpful. I'm not dealing with warranty issues but that's my story.