Community Forums

Corc · 02-12-2018, 08:45 PM

I have a 2018 Palazzo 33.2 with the Firefly (Vegatouch) system. On the Vegatouch inverter set up screen I cannot adjust shore breaker amps or a few other parameters like battery type. The screen shows a 255 amp size you can’t adjust, blank for battery type.

Called Firefly and they said likely the rvc module for inverter. I reset it, no go. The module does communicate because when you unplug it fully all inverter info goes away. Have tried rvc / Firefly reset as well.

Anyone else had this issue?

MisterT · 02-13-2018, 07:05 AM

probably few owners here have this new system... probably a call to Thor customer service might be best.

lo-tek · 02-13-2018, 01:12 PM

I have a 2018 36.3 but no Vega Touch. Did you add that or did it ship with it? I've got the smaller mono-color Firefly controller. Tell us what Thor or your dealer says.

JBDALHB · 02-13-2018, 02:15 PM

Quote:

Originally Posted by lo-tek

I have a 2018 36.3 but no Vega Touch. Did you add that or did it ship with it? I've got the smaller mono-color Firefly controller. Tell us what Thor or your dealer says.

As lo-tek says, only recently did Thor which from our NovaTouch Vega (small monochrome) screens to your nice color VegaTouch Spectrum screen. Thor is punt you right back to Firefly Integrations...I have a contact there I will PM to you. FYI, it is possible to upgrade from the Nova to the Spectrum screen; firefly wants $625. I haven't done so, yet.

Corc · 02-13-2018, 05:53 PM

Thanks for the replys

It shipped with the Vegatouch, bought the coach in January, so it is pretty new, but is a 2018 model. I like the Iphone app with it, great being able to take it around the coach.

Does your Novatouch system allow you to adjust shore breaker amps?

Magnum had me hard reset and set jumper in RVC module, but no go. They indicated likely software in Firefly, since most of inverter data shows on screen and goes away when you unplug Inverter RVC module.

Thor sent me to back to Firefly

Firefly is still convinced next step is swapping Inverter RVC module, which is a trip to the dealer, and a long way from here. Maybe Thor might Fedex swap with me, will ask on Wednesday.

Glad this is not a major deal, just part of the RV fun.

MisterT · 02-14-2018, 07:02 AM

Hopefully they'll fedex you a new module and you can get it done yourself...

I would certainly think that the system will provide you an input for the Shore Max setting, which limits the Charger's power draw, especially when you are on less than 50a service, but also anytime you want to back down the Charger amperage in order to allow more amps from other items, like Air Conditioners during the hot summer.

We use it all the time to help 'manage' the electrical system. If I'm only on 120v 15a residential outlet service, then I either turn the charger off, or change the Shore Max button setting to 5a.
If I'm only on 30a service, then I turn it down to 10a, at least for the time it's in BULK charging mode, and I need amps for other things.

etc etc

TroikaDals · 02-16-2018, 01:36 PM

Quote:

Originally Posted by JBDALHB

As lo-tek says, only recently did Thor which from our NovaTouch Vega (small monochrome) screens to your nice color VegaTouch Spectrum screen. Thor is punt you right back to Firefly Integrations...I have a contact there I will PM to you. FYI, it is possible to upgrade from the Nova to the Spectrum screen; firefly wants $625. I haven't done so, yet.

I too just purchased a 2018 33.3 three weeks ago. I have the monocolor pad. I've been traveling for work and haven't mastered the Nova Touch. Is there a benefit to the Spectrum pad over the other in terms of functionality. This is my third diesel pusher and I downsized from a much bigger unit that I had for 10+ years. My frustration is that I can't figure out where I can see how many amps are incoming from shore power, i.e., 30 or 50, etc. Where is that visible on the NovaTouch pad? Any views or insight into this? I had a series of wall pads where I could easily see status of all systems and batteries.

TroikaDals · 02-16-2018, 01:40 PM

Quote:

Originally Posted by MisterT

Hopefully they'll fedex you a new module and you can get it done yourself...

I would certainly think that the system will provide you an input for the Shore Max setting, which limits the Charger's power draw, especially when you are on less than 50a service, but also anytime you want to back down the Charger amperage in order to allow more amps from other items, like Air Conditioners during the hot summer.

We use it all the time to help 'manage' the electrical system. If I'm only on 120v 15a residential outlet service, then I either turn the charger off, or change the Shore Max button setting to 5a.
If I'm only on 30a service, then I turn it down to 10a, at least for the time it's in BULK charging mode, and I need amps for other things.

etc etc

I guess this is what I'm asking about too. What precisely do you use to manage the electrical system to indicate that theres less than 50 amps coming in? SOme setting on the Nova Pad?

Corc · 02-16-2018, 07:26 PM

Very strange that two built that close have different display pads. I am not familiar with the Nova, but there is not any AC amp input screen from the Vega, just voltage and frequency.

That definitive type of AC amp data would really need to come from the ATS since only part of AC current goes through Inverter/charger. I do not think the Palazzo has a smart network transfer switch capable of that data.

RV Can network protocol is very flexible, but adding input amp capability would require a new user interface GUI or update. Amazon does sell a nice mountable display with current transformers that could do what you want, just not visible on your remote panel or remote phone app.

If you are interested, I can send you some Vegatouch screen shots and from phone app. I imagine the functionality is very similar between the two. With the same coach inputs I feel the main difference could be color.

MisterT · 02-17-2018, 05:31 AM

'amp input', called 'SHORE MAX' setting, is a button on the Magnum Inverter ME-RC remote panel, at least on all previous Palazzo versions, before the newer 'touch screen' switch systems. It provides a way to 'limit' the amount of amperage the Charger uses, not necessarily just an input for incoming amps, though many may view it as that.

Corc · 02-17-2018, 05:45 AM

Thanks Mister T. I have the ME-RC as well as the Vegatouch and can set shore max via the ME RC just not Vegatouch. When I change the setting on ME-RC it does not show change on Vegatouch.

Thor is sending new Magnum RVC module, which was Firefly's recommendation. I think it is software, but we will see.

MisterT · 02-17-2018, 05:46 AM

cool!

lo-tek · 02-18-2018, 09:02 PM

Quote:

Originally Posted by Corc

Thanks Mister T. I have the ME-RC as well as the Vegatouch and can set shore max via the ME RC just not Vegatouch. When I change the setting on ME-RC it does not show change on Vegatouch.

Thor is sending new Magnum RVC module, which was Firefly's recommendation. I think it is software, but we will see.

How did you add the ME-RC? I was set to buy one, not knowing my Palazzo came with the Firefly system. My dealer said I did not need it.

Corc · 02-18-2018, 09:26 PM

Just a phone splitter, on the same remote plug as RVC . Do not use the supplied comm cable with ME RC, you only need one crossover cable.

Not sure you need one either if your firefly is working properly , although it does show some extra data and allow equalization. I am using it for troubleshooting and adding the shunt kit to monitor dc amps.