Quote:
Originally Posted by Gingerela
Regarding the Progressive unit, I called the company the following day and was told they have a lifetime warranty. All I pay for is the shipping to get it to them and they will repair or replace and pay the return shipping. The error was E-5. The campground attendant tested the connection at the post and it was fine, and without interruption. The coach next to me had the same Progressive unit I have. His worked fine but mind did not. We also tested it on another post and it continued to give the same error.
Funny thing...the maintenance man who came out to check the post said 'it's probably your unit that's broken. Those things breakdown all the time since they are all made in China.' I quickly assured him the Progressive product was proudly made in the USA and came with a lifetime warranty. I shared how I'd researched other companies and chose Progressive for those very reasons. Needless to say, he was embarrassed and apologized twice for 'sticking his foot in his mouth'. Ha ha ha!
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from the manual...
E-0 Normal Condition
E-1 Reverse Polarity Condition (hot and neutral wires reversed)
E-2 Open Ground
E-3 Line 1 Voltage High (Line voltage above 132)
E-4 Line 1 Voltage Low (Line voltage below 104 volts)
E-5 Line 2 Voltage High (Line voltage above 132)
E-6 Line 2 Voltage Low (Line voltage below 104 volts)
E-7 Line Frequency High (Line frequency above 69 cycles
per second)
E-8 Line Frequency Low (Line frequency below 51 cycles
per second)
E-9 Data Link Down
E-10 Replace Surge Protector Module
NOTE: If the EMS cuts the power to the RV it will show a PE
code following the E code. This denotes the previous error or
why the EMS shut down. Example: The EMS cuts power for
low voltage on Line 1, and then the power is restored. The Error
Code reads E0, but the PE code reads PE4 which tells the user
low voltage was the reason for the EMS previously cutting power.
This PE error code will be deleted when power is disconnected
from the EMS.
very surprised your unit died... Im assuming you disconnected and reconnected power and still read E-5... def weird. Lifetime warranty is the reason we bought Progressive.