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Old 09-13-2014, 06:17 PM   #1
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Uneven Coach / Palazzo not level

We just picked up our new Palazzo 33.3 and although we had some initial problems to correct, we really like it.

I was parking it in my warehouse today and noticed with my "trained" eye that the coach is not level from left to right. I took a tape measure and checked the height with inflated bags and empty bags. With empty bags my coach is 3/4" off from the left to the right (measured on the front skirt to the floor). With inflated airbags the coach is almost 2" off left to right. In both cases the driver side is lower than the passenger side.

I just got the coach back from Freightliner in Gaffney and they told me that the ride height is perfect.

Any thoughts?

PS. Greetings to Don Voyage that met me in Gaffney and gave me some good tips on towing and maintenance on the Palazzo.
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Old 09-13-2014, 06:26 PM   #2
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Glad you're aboard. Can't help with your question but I'm sure others will be along to post. Enjoy your adventures and be safe.
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Old 09-13-2014, 06:29 PM   #3
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Some where along the line ( over the years) Freightliner decided to go with two ride height controls on the rear and a single control on the front; opposite of my, 99 F/L set up.
A number of members have reported the problem you describe and report that the fix , is to convert to 2 ride height controls on the front and a single on the rear. By moving one forward.
I'll try and track down the posts and link you to them; I believe they're in the Freightliner forums.

EDIT: Here's the link. Post #12 is where I got this info.

Freightliner front-right corner sometimes lower?

Your 3/4" off, with air bags deflated may be a body mounting issue that measurement should be made at the frame rail.
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Old 09-13-2014, 07:27 PM   #4
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Thanks Skip426 for finding the post. I will measure the frame rail height tomorrow and post the precise measurements and take some photos of it.

Again, thanks for the prompt reply.
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Old 09-14-2014, 07:36 PM   #5
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So I measured the ride height today from the rail down to center of the shock absorber bolt. I had the engine running and the airbags inflated. Front Left 10.5", Front Right 11", Rear Left 11.25" and Rear Right 11.25". Since the front skirt of the motor home is 5' in front of the front axle, the 0.5" height difference could easily cause the 1 1/4" skirt height difference between left and right. Freightliner checked the ride height on Friday and it was perfect all around. I wonder why a 50 mile drive back home could change the setting by 0.5"? Any thoughts? I will call them tomorrow to see what their thoughts are.

I attached some images showing the slight lean and the height difference of the front skirt.

Stefan
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Old 09-14-2014, 07:45 PM   #6
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What else do you park in that place.. a 747 ???
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Old 09-15-2014, 12:33 AM   #7
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Probably, they should have said; the ride height was within tolerances; because , if your coach has the single front ride height control , there wouldn't be an adjustment.
Hope you get this settled .
BTW. I've never had my coach on a floor that smooth to check, for frame level off air, so I can't say if my unit would be any closer.
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Old 09-15-2014, 04:12 AM   #8
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I think you can fix it by changing the rear on one side, thereby transferring weight to the front side you need.

think of it as a seesaw effect.

It would drive me crazy.

Mine was off, now it's spot on and drives better
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Old 09-15-2014, 04:35 AM   #9
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The back is level at the moment at 11.25", so I don't want to mess with it. Looking at the corner weights it says that my LF is 3,760lbs and my RF 3,480 lbs. Could this difference be the reason for it being lower on the left.There is nothing I can move from left to right at the moment as only the fuel tank, grey,black and fresh water tank are completely full to simulate a travel scenario.

With one adjustment valve in the front I don't see how I can change the left and right difference.
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Old 09-15-2014, 04:44 AM   #10
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I think you need the front level for better steering and control at the expense of the rear numbers being off.

U need to get the weights closer, there's no other adjustment you have, try the rear don't like re set back to where it is.

this is just trial & error, you can't be afraid to adjust things if U want it fixed.

the back being level is not working for you, I rather have the back off and the front on.
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Old 09-15-2014, 08:11 AM   #11
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Just spoke to Freightliner in Gaffney. They have sometimes moved one valve to the front but would prefer to adjust the rear valves to level the front similar to what jimbo2013 recommended. They also said it is not weight related, so should I go ahead and dump my water, grey and black water tanks?
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Old 09-15-2014, 10:44 AM   #12
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I'd go ahead and dump ALL your tanks just to see what the outcome is with the empty tanks.
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Old 09-15-2014, 11:56 AM   #13
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I agree, dump and clean your tanks.
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Old 09-23-2014, 05:54 PM   #14
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So I emptied all the tanks (fresh water, grey and black) and put it back in the same spot. The unevenness is even more pronounced. I checked the ride height at the chassis and I have now 7/8" difference between the left and right side at the front. At the front skirt the difference is now almost 2" between left and right. I need to bring it back to Freightliner.

I did remember hitting a pothole on my way back from Freightliner, which felt like I bottomed out the airbags in the front, but no damage to the skirt or fenders. Could that have caused it? I am certain these chassis are built for these rough roads, but now I am not so sure.
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