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Old 06-23-2018, 11:48 AM   #1
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Lost file can it be republished online

Working on our current trip of 9 months. About half way through it. As I refreshed by screen to account for some changes I Made the file was gone. I mean disappeared off my list. I have tried many ways to find it but an at a loss. I don't want to have to reinsert almost 9 months and 60 stops into our trip. Can anyone tell me how to get that file back into my folder on the site. I sent an email to support but haven't heard back yet.
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Old 06-23-2018, 03:56 PM   #2
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Click on Help at the bottom left of the screen, then click on the Contact Us tab. Send a message to Support, they can usually restore a trip from the database.
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