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Old 06-03-2019, 12:45 PM   #1
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RV Trip Wizard Campgrounds don't show

When I first started trying to use app I set up my preference & all the campgrounds were there! Now I don't see Elks campgrounds, CostCo or Walmarts even available on the list in preferences to select. The box is not checked for show preferences only as well. Not sure why or how I changed it?

Finding this app very difficult to use. Any suggestions? Very frustrating there is no tech support available except a bunch of out of date Utube videos!
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Old 06-03-2019, 12:47 PM   #2
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There is loads of tech support. After you have signed in, just click your name in the upper right-hand corner, then click Help, and the Contact Us tab. The Help Desk is very active and responsive.
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Old 06-03-2019, 12:50 PM   #3
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More than likely you have too many filters engaged, and are limiting your view. For example if you are filtering for KOA and Good Sam, the Elks won't show up.
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Old 06-03-2019, 04:59 PM   #4
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Quote:
Originally Posted by pbucha View Post
More than likely you have too many filters engaged, and are limiting your view. For example if you are filtering for KOA and Good Sam, the Elks won't show up.

I don't have that problem. You may have inadvertanly set some filter that is blocking Elks.


One of my frustrations is that there are at least 3 ways to filter. I would love to see them consolidated into on screen or location. I was just caught by having a filter set that I would never set so must have had a finger check.
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