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Old 09-17-2018, 07:14 AM   #1
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RVTW not opening

Did a search and could not find help.

Suddenly yesterday I was unable to open RVTW for the large cross country trip I am currently planning. I am concerned that is corrupted? My other 4 trips open fine. When I log in (since my cross country trip was last it tries to load) I see the different elements start to launch, but stops within a second. The load status bar goes to about 25%, hangs for a second and then moves quickly to 100%. Everything is grayed out except the gear icon. I usually use Internet Explore 11. Have tried Edge and Fire Fox. Have tried on iPad and iPhone as well. Rebooted and deleted history and cookies.

Thanks for any help.
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Old 09-17-2018, 08:08 AM   #2
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Send them a note, RVTW can probably recover the trip.



One thing I have learned, not just with RVTW but all mapping programs, is to have multiple files. I usually have a file for every state. I find it easier to deal with and plan with. IMO.
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Old 09-18-2018, 07:59 AM   #3
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So, I did contact RVTW through their support link. It was some characters that somehow got into the request string sent that they had to remove. Took a full day and a half to resolve. If I had been on the road that would have been an issue.
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Old 09-18-2018, 03:04 PM   #4
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Well at least it is fixed.



You might want to send an email of your itinerary to yourself once in a whle.
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Old 09-19-2018, 07:56 AM   #5
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Yup, do that all the time.
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