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Old 04-30-2013, 06:28 PM   #43
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StevieG's Avatar
Fleetwood Owners Club
Join Date: Jan 2013
Location: Milton, NY
Posts: 871
Originally Posted by dieharder View Post
I fully expect to pay a fee if I have to cancel a reservation, which I have never had to do yet (knock on wood). $10 is very reasonable.

They had to maintain a waiting list, they have to cancel your request and process whatever refund you may be entitled to, they now have to call the first person o nthe waiting list to see if they still want the spot and then move on down the list. Not everyone on the waiting list has sat there by the phone waiting to see if it rings for a cancellation, they may have moved on and made plans elsewhere. Thay may have to move down the list quite far to find someone who still wants it, you don't know and they don't know. They should be expected to absorb the costs of processing 2 transactions (your refund and the next charge), labor for both, long distance call(s) and such? There is much more to it than whether they can get someone else to occupy the space you reserved. You're the reason why they now have to go through all that... suck it up.

Charging a fee in the first place is in place so that people don't take a bunch of dates and then cancel...
dieharder, you are spot on! Could not have said it better myself! I wonder how many are out there with reservations at two different CGs for Memorial Day Weekend, waiting till the last minute to decide which way to go... Maybe the weather is a little better here than there... As a result, guys like me can't find a decent reservation and may up calling around last minute to see what is available...

Steve & Beth - Milton, New York
2006 Monaco Knight 38 PDQ
Ready Brute Elite-2008 Hummer H3
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