Community Forums

Mahakal · 07-15-2013, 08:16 PM

Hello everyone,
We had the worse experience of our life. We went to green river oak campground in amboy, illinois last weekend. The owner and the management were just horrible. They have no sense what so ever about the customer service. I have been in customer service QSR business for last 20 years. I have not treated any of my customer like this management. We wanted to extend our visit by 3-4 hours as kids were enjoying. We offer to pay one nite for four sites. At that time his managers comes back and tells us that we have to leave the owner does not want us to stay. So we ask what happen did we do anything serious that we are not aware of of. The manager had no answer he just said the owner did not want us. We asked to talk to the owner he would not talk to us. So we go back to site where we found out that the owner was there yelling at the ladies sitting there. Which pissed us off. And after he left the site he immediately called the cops. He told the cops that we were intoxicated and bad. In group of 20 we had 10 kids rangeing from 6 months to 16 years. When we approached cops, we were told that we were bad customers. We were driving drunk in campground and we hit few kids bicycle. Which never happen. Also he did not have anything to prove. When we confronted the owner, he started making stupid excuses. At that point we just packed and left. The campground has 2 pools which are not Ada compliant. There is also no security gate, so anyone can come in and out at anytime. Which is dangerous for families and kids. I would never recommend this place to anyone. I hope that this kind of embarrassing experience should not happen to anyone. The management and owner need to take some classes to work with the customers that come there. They are the one that pays their bills.

TXiceman · 07-15-2013, 08:29 PM

Be sure and post your review in the campground review section.

Ken

RedWing Nut · 07-15-2013, 08:57 PM

You can post a review here too.
Amboy (Illinois ) - Campground Reviews - RV Park Reviews

hanko · 07-16-2013, 04:59 AM

Sounds like he needed a major tune up

Tom N · 07-16-2013, 12:36 PM

Before passing judgement, I would like to here the other side of this situation.

Mahakal · 07-16-2013, 09:03 PM

Hi,
I wish there was other side of the story. I would not show my frustration.

Francesca · 07-16-2013, 09:18 PM

Hmmm...this place has decent other reviews, at least at this link.

Since you were with such a large party, is it possible that some other member was responsible for creating such a bad impression on the owners?

Seems like folks that have been in business doing the same thing for over forty years wouldn't suddenly "go off" like that for no reason...

Just a thought!

Mr_D · 07-16-2013, 09:19 PM

That's the trouble with people (not just the OP) posting their experience, we never get to hear the other sides of the story. There are three sides to every story: yours, theirs and the truth, which is usually someplace in between.

gio8856 · 07-16-2013, 09:32 PM

Quote:

Originally Posted by Mr_D

That's the trouble with people (not just the OP) posting their experience, we never get to hear the other sides of the story. There are three sides to every story: yours, theirs and the truth, which is usually someplace in between.

Amen.....

hanko · 07-17-2013, 06:31 AM

Ok, so why doesnt someone call or write the campground to get the other side

Mahakal · 07-17-2013, 06:45 AM

Please do so we know what we did wrong. The management did not come and complaint about anything and when we ask the answer were not clear. If it was our fault we would like to know.

CampDaven · 07-17-2013, 06:49 AM

Sometimes it is better to just let it go.

jackfish · 07-17-2013, 09:01 AM

How about a civil suit? Those always get at the truth.

dwhit · 07-17-2013, 09:40 AM

We had an experience in a campground in NY state southern tier just last month. A family had pulled in for several days next to us. The adults stayed amongst themselves at the site.

The five kids however were wild. They had no one to organize them so they took-over the area spigot and played in a large mudhole of their making for all the time they were there. Throwing water baloons and splashing, riding bikes thru the mess and w/o supervision of any kind. Park Rangers did nothing. We moved several spaces further away but were never out of earshot.

More and more families will go camping and allow the kids to wild where others, like us go there to relax and enjoy the park. Our four boys are all in their 30's now...but when we camped which was very often we were quiet, organized and all of us were doing something pertaining to a quality experience...unsupervised wilding may be the issue.

Organizing ten youngsters and ten adults sounds like a major task. If they're not all one team, and the adults separate from the children then wilding occurs.

My observation from the data supplied.